Consumer ReportsReviews of consumerreports.org

I would have given zero stars but the site won’t allow it. BEWARE OF DOING BUSINESS WITH THIS COMPANY. They will entice you with a l reasonable offer for one year but include in FINE PRINT that the subscription automatically renews at a much higher price unless you formally opt out. I called customer service after receiving my credit card statement and seeing two much higher subscription prices. When I called I was told by a supervisor that because I hadn’t called within seven days of their billing that they refused to refund and money. They used to warn their subscribers about other companies using this type of scam, but now this appears to be their business model. Once again beware, I’m extremely disappointed with this company that used to have integrity. Charles Falesch

They don't tell you when you sign up for consumer report or I didn't see it in any fine print that it automatically renews. When I saw that my checking account had been debited $39.00, I contacted and canceled my next year's subscription. They charged $10 to cancel the subscription so buyer beware if you are going to get it. Make sure you see the fine print. I have never heard of such ridiculousness.

I have only used your service once before, but the almost immediate response that I noticed from the party I was accusing, inspired me to use your services again if I needed to. However, the review I posted on 21/08/2025 concerning Solismarets has never been resolved. The reply I received from this company on Trustpilot was incorrectly defined by Solismarkets and there are independant researchers at wor right now to solve this problem. An amount of ZAR19825.70 is the recorded value of money that was in my account on 17/11/2025 and I am in posession of physical evidence in terms of records proving that this figure is undoubtedly correct and claimable.

I have extreme buyer's remorse, and canceling my membership one day after enrolling, I was given a small refund. BAD DEAL !!!!!!!!!!!!

Consumer reports states that it has not get a commission for items and reviews, but that’s not true and it says so if you look deep deeper. The whole reason I paid for a consumer reports was to get an unbiased review that someone was not getting paid for.

I had subscribed to these guys, on and off, over many years, and never had a problem. I did so again a year or two ago and had got the print magazine and electronic access. Recently, they sent me a renewal form, so I renewed online and then tried to use the electronic access again, but was told such wasn't part of my subscription. Side note: The magazine is fine, but when you're about to shop for something that's not in your magazines, you want/need access to those reviews as well. Anyway, I figured, fine, I'll just request a refund. Oddly, I was refunded only half of what I had JUST paid, so I wrote them them. Someone replied, rather rudely, with some entirely senseless justificarion, so I politely replied to express my concerns and ask for an clarification. Never heard back from them. Like so many others, I've been taken to the cleaners by an unethical organization with whom I will never again recommend or do subscribe.

I was *sure* I had cancelled CR years ago. Suddenly, I get a note that I've been auto-renewed. Just one day's warning, and in a message that looked like a scam, so I didn't get to their web site until the next day. Just to be sure, I tried deleting my payment info (so this doesn't happen again), but that function on the web site is "currently unavailable". This is now how an honest organization operates!

I, too, was duped by auto renewal for a digital subscription that I used once. I was out of the country, Costa Rica, for some time and upon my return I was charged for auto renewal 1 day prior. (my bank notified me). I called Supervisor Joey to explain and he nicely said there is nothing CR can do as they are a non-profit company (WHAT?). It now seems they DO PROFIT from charging & NOT refunding auto renewals for any reason. Watch Out for subscribing as you have no recourse if you forget or are out of the country prior to them charging your account! Watch