Consumer ReportsReviews of consumerreports.org

I am only giving 2 stars because of being misled that my bill would only be $10 plus 4 free issues for one year subscription. They billed me $20 and said for $6 more I could get 4 more issues. After I complained about this issue they turned a deaf ear. I paid their $20 after being harassed with emails and letters to my home. I will never renew with them again. Just got an email today that they will auto renew my subscription that I was not advised from. How much deceit do I have to take from them? Just terrible!

I recently visited Consumer Reports while looking for bank recommendations, and my experience was frustrating and disappointing. The article I found listed First Republic Bank as the number one recommendation—even though that bank failed three years ago. As I continued reading, I noticed several other banks on the list that have either merged or are no longer operating. This made it clear that the information is outdated. What’s even more concerning is that there were no visible publication or update dates on the article. Without that context, it’s impossible to know how current—or outdated—the information really is. It raises a bigger question: how much of the content on the site is no longer accurate? I’ve trusted and enjoyed Consumer Reports in the past, but this experience has made me question whether they are still actively updating their research or simply charging users for outdated information. I hope they address this issue, because accuracy and timeliness are critical for a resource people rely on for informed decisions.

I made sure to cancel my subscription after one month but continued to get auto billed. When I called Customer services a few months later they were not helpful. Buyer beware!

Became a recent member. Be careful as digital membership does not provide access to magazines. That is my fault. However digital access on Android phones is very, very frustrating. Firstly you cannot stay logged in. Secondly you have to change your password every time as the log in provisions on the app do not work.

Honestly not worth the cost. They don't provide details to back up thier ratings. Any other website has more details. Plus they don't deep dive at all. I used it to rank products which it does provide and is helpful but I can't trust it without seeing the breakdown. 1-5 rating scale is not enough. So my take is save your money and do more research. Ratings.com is great at providing detailed breakdowns and reviews a wider range of products

Consumer Reports has apparently sold out their reputation in favor of money! Always proud of the fact that CR would never be used to promote a brand or product you’ll now here first Subaru, now kia are stating openly that one car or another is “ a consumer reports “ best buy” or that it rates highest in safety. I have been a member of “ Consumers Union” for over ten years and, if this truly is a change in policy I never voted for it or approved it. It appears that the consumer board has gone rouge and just gone ahead with this decision on their own without consultation of is loyal membership. Shame on you CR

After purchasing a simple table lamp from the new Sainsbury's store at Southport. I returned home, plugged it in and it would not switch on. When I returned to exchange it, I asked for it to be plugged in to confirm it worked. However the customer “care”? assistant told me it was against H&S regs because it hadnt been pat tested. So in effect on those grounds they were selling goods which could be faulty so would need a pat test before use. This seems to me like taking H&S to the extreme. He wouldnt even let me plug it in. Consequently I will avoid Sainsburys again for any electrical goods

I had used Consumer Reports for years and then abandoned them after two expensive items I bot which they recommended which turned into poor and very poor purchases. I have recently, again employed them in evaluating various items - but now follow them with much caution. They recommended the Honda HRX217K5VKAA Lawnmower at a cost of $630.35. It is an adequate mower except for several major flaws. It is very difficult to adjust the cutting height of the rear wheels and it is too heavy. One must use a pry-bar to raise or lower the rear wheels. Front wheels are easily adjustable as any other lawn mower. Also, as the mower is used the force required to pull the mower backwards is exhausting (requiring 30 to 50 pounds of force and is no way solvable without a major overhaul). The mower is heavier than average but powerful and self-propelling. It is not suited for the average female because of the forces needed to operate. At best it is tiring for the average man to mow a quarter acre unless the lawn is flat and without shrubs and other impediments. The second, and more costly item Consumer Reports recommended is the LGWT1001CW washing machine. Its poor cleaning abilities and overall damage expense that can be caused by the machine's operation resulted in LG withdrawing this model from its LG washing machine line after the first year of introduction on the market (with no damage compensation or returns to the consumer) . It was carelessly evaluated by Consumer Reports as superior but as far as I, an electrical engineer with 25 years of clothes washing experience see it, there are two major and costly flaws. 1. Adding bleach, as directed is obviously damaging the washed clothing. It stripped the color from expensive shirts, pants, towels and other costly and old, favorite and valued articles. The remedy is to dilute the bleach before adding as LG directed. 2. In addition, in spite of the excess and wrongly applied bleach - the whites came out dingy. After many disasters, I finally developed the correct procedures and operation of the machine. I finally can get an acceptable, undamaged wash-load from this poorly engineered device. But this “LG” machine is definitely an expensive lemon - foisted on me and the public which Consumer Reports should have caught if not for their repetitive “assembly line” evaluating procedures. They didn’t deliver the service I paid them for but they are the only and best evaluators out there!