NACAReviews of consumeradvocates.org

It was very helpful, informative, and personalized. I think they are doing a good job to help me people buy houses. I had a nice experience.

My counselor Prutha Joshii from Naca Boston office is very helpful despite the fact that it's alot of paperwork and going back and forth

My experience with NACA has been outstanding. From the very beginning, I felt supported by a highly professional team that was always available to answer my questions and guide me through every step of the process. I would like to express my sincere appreciation to Antonio Coronado, Kimberly, and Karen for their exceptional guidance, patience, and dedication. Their advice was always clear, timely, and gave me the confidence I needed to move forward with peace of mind. I am extremely pleased with the NACA program and the outstanding level of service I received. I highly recommend NACA to anyone who dreams of becoming a homeowner while working with a team that truly cares about its members.

Its an amazing service to assist people ready for a home whom might want additional assistance or education. it can save you money and confusion but will cost you time and effort as the process is in depth and lengthy.

Going through the first workshop! Love how straight forward the process is being explained! Looking forward to beginning the journey towards home ownership.

First Day attending the workshop. Loving what I am hearing. Gwendolyn Davis

My experience with NACA has been outstanding. From the very beginning, I felt supported every step of the way. The online portal is very user-friendly and makes it easy to complete tasks at your own pace as you gather the required documents. When I had trouble accessing one of the funding links, I called customer service and was connected with an incredibly knowledgeable representative. She was patient and kind and stayed on the phone with me while I viewed my portal until we resolved the issue in less than 15 minutes. She answered every question I had and even helped me secure an earlier appointment by referring me to another mortgage counselor. My mortgage counselor has been equally amazing. During our first meeting, I had scheduled the appointment during my lunch break at work. I'm a Research Manager, and an unexpected issue came up that required my immediate attention. I had to leave our Zoom meeting for about 30 minutes and was convinced I had missed my opportunity. To my surprise, when I returned, my counselor was still there. She had continued working on my file while I handled the situation and greeted me by saying I was just in time to finish everything. That level of understanding and dedication meant so much to me. Before working with NACA, I assumed that organizations offering free or discounted services would be rigid and quick to find reasons to deny assistance. NACA completely changed my perspective. Every staff member I've interacted with has genuinely wanted to help me succeed. They treat people with dignity, patience, and respect, and their mission of helping people achieve homeownership is evident in every interaction. I also appreciated that my mortgage counselor proactively let me know she would be on vacation, so I understood the timeline for responses. That level of communication made me feel valued and kept me informed throughout the process. If you're interested in becoming a homeowner and need guidance, I cannot recommend NACA enough. They provide far more than financial assistance—they provide encouragement, education, and a team of people who truly want to see you succeed. NACA is the real deal, and I can't wait to purchase my duplex!

The is my 2nd time trusting NACA with my home buying process and I am grateful to have an amazing program to help with homeownership.