ConstellationReviews of constellation.com

Response from ConstellationAug 13, 2026

Hi Christiane, We're so happy to hear you found switching to Constellation so easy! If you're interested in switching your second address to Constellation but are still under contract with another provider, we do offer up to $150 in early termination fee coverage if you switch to us. You simply send us a copy of your final bill from your provider showing the ETF charge, and we'll send you a gift card in that amount. If you need any help, please don't hesitate to reach out to us at: https://www.constellation.com/about-us/contact-us.html. Thank you for choosing Constellation!

Response from ConstellationAug 13, 2026

Hi Tammy, We're so sorry to hear about your experience. We sent you an email requesting additional information. If you could please respond to that, we can escalate this to our customer care managers to look into further. Thank you.

Response from ConstellationAug 13, 2026

Hi Steve, We appreciate your feedback. We sent you an email requesting additional information that we can share with our care team as we look for ways to improve our customer experience. As for your enrollment, you can check the status of that at: https://www.constellation.com/solutions/for-your-home/residential-signup/enrollment-tracker.html or simply respond to our email with your contact details and our care team will be happy to help you. Thank you.