ROMAN S.
I’ve had no communication or updates…
I’ve had no communication or updates form your company after signing up. I continue to receive bills from my prior provider at a significantly higher price now that my contact has expired and I still don’t know if you actually set up my account or just lost my order.
Response from ConstellationOct 6, 2025
Hi Roman, We're very sorry to hear about your recent experience and that you have not heard anything from Constellation after signing up with us. Based on where you live, it may take up to 2 billing cycles for your request to be processed and approved by your local utility company. We sent you an email to the address associated with your review requesting additional contact information. If you can please respond to that, we can have our customer care team look into this for you and have a member reach out to you. Thank you, Constellation



