Conscious ItemsReviews of consciousitems.com

Response from Conscious ItemsFeb 14, 2025

Hi Brenden, We sincerely apologize for the delay and truly appreciate your patience during this time. We completely understand how frustrating it must have been to wait for your order, especially when expecting it in time for Christmas. After checking the tracking details, we can confirm that your package was delivered on December 31, 2024, and we know this wasn’t the timeline you were hoping for. We truly regret any inconvenience this delay may have caused. Unfortunately, the logistics chain doesn’t depend solely on us, and sometimes unexpected delays can occur. To clarify, Conscious Items is an online shop based in the USA. Our craftsmen and our items come from different parts of the world, depending on the crystals. Some of our products are shipped from the USA, while others come from one of our skilled artisans in South America or Asia. No matter where they are shipped from, each piece is handcrafted with great care and made using hand-picked, genuine crystals. We truly value our customers, and we apologize for any inconvenience caused. Please let us know how we can turn this experience around. Conscious Items Team

Response from Conscious ItemsFeb 24, 2025

Hi Kameron, We sincerely apologize for the delay and truly appreciate your patience during this time. We completely understand how frustrating it must have been to wait for your order, especially when hoping to receive it in time for Christmas. While we always strive to meet our estimated shipping timelines, the logistics chain doesn’t depend solely on us, and unexpected delays can sometimes occur. To clarify, Conscious Items is an online shop based in the USA. Our craftsmen and our items come from different parts of the world, depending on the crystals. Some of our products are shipped from the USA, while others come from one of our skilled artisans in South America or Asia. No matter where they are shipped from, each piece is handcrafted with great care and made using hand-picked, genuine crystals. That being said, we’re so happy to hear that your order arrived and that you loved the presentation and quality of your items! We truly appreciate your honest feedback and will continue working on improving our shipping process to provide the best experience possible. Thank you again for your support and for being part of our Conscious Items family. If there's anything else we can do for you, please don’t hesitate to reach out! Wishing you a wonderful day! Conscious Items Team

Response from Conscious ItemsMar 22, 2025

Hello, We truly appreciate your patience, and we sincerely apologize for the delay. We completely understand how frustrating it must have been to wait, especially with Christmas just around the corner. After checking the tracking details, we can confirm that your package was delivered on December 28, 2024. We know this wasn’t the timeline you were hoping for, and we truly regret any inconvenience this may have caused. While we always strive for timely deliveries, unfortunately, the logistics chain doesn’t depend solely on us, and sometimes unexpected delays can occur—especially during the busy holiday season. We take customer support and experience seriously and are always working to improve. To prevent delays like this in the future, we’re excited to share that a fast shipping option will be available within the month. Our team is in the final stages of implementing this, and once live, delivery will take just 2-4 days. That said, please let us know if there’s anything else we can do to turn this experience around. Your satisfaction means the world to us! Conscious Items Team

Response from Conscious ItemsMar 22, 2025

Hi Julie, We truly regret any inconvenience this delay may have caused, and we sincerely appreciate your patience. We completely understand how frustrating it must be to wait longer than expected for your order, especially during the holiday season. Unfortunately, the logistics chain doesn’t depend solely on us, and sometimes unexpected delays can occur. To clarify, Conscious Items is an online shop based in the USA. Our craftsmen and items come from different parts of the world, depending on the crystals. Some of our products are shipped from the USA, while others come from one of our skilled artisans in South America or Asia. Regardless of the origin, each piece is handcrafted with care and made using hand-picked, genuine crystals. We take customer support and experience seriously and are always working to improve. To prevent delays like this in the future, we’re excited to share that a fast shipping option will be available within the month. Our team is in the final stages of implementing this, and once live, delivery will take just 2-4 days. We truly value our customers, and we would love the opportunity to turn this experience around for you. Conscious Items Team

Response from Conscious ItemsFeb 25, 2025

Hi Latoya, We sincerely apologize for the delay and truly appreciate your patience throughout this process. After checking the tracking details, we can confirm that your package was delivered on December 17, 2024. The delay was primarily due to the holiday season, when shipping carriers experience an overwhelming number of shipments, leading to extended transit times. Unfortunately, the logistics chain doesn’t depend solely on us, and sometimes unexpected delays can occur. We truly value our customers and regret any inconvenience this may have caused. If there’s anything we can do to turn this experience around, please don’t hesitate to reach out—we’re always happy to help! Conscious Items Team

Response from Conscious ItemsMar 19, 2025

Hi Marindi, Thank you so much for your kind words! We're thrilled to hear that you love the Protection Bracelets and feel the powerful energy from the trio of beads. These bracelets are crafted with intention and care, and it means the world to us that they resonate with you! Wishing you endless positivity and protection on your journey! If you ever need anything, we’re always here for you. Conscious Items Team