Conscious Items online store has a great collection of spiritual items for your home and meaningful jewelry designed to keep your mind and body enlightened.
Conscious Items (consciousitems.com) has 533 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
consciousitems.com
Website
consciousitems.com
Category
Jewelry & Watches
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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They don’t ship, the status of your “tracking number” will just linger with no change or movement. Site should be shutdown. Enough with these scam sites.
Response from Conscious ItemsSep 12, 2026
Hello,
Thank you for sharing your feedback. We’d really like to look into this and help, but so far, we haven’t been able to identify the order connected to this review. 🙏
We’ve requested additional information, but haven’t yet received an order number, email address, or tracking details that would allow us to investigate further.
If you send those details over, we’ll be happy to check everything and work with you to resolve any concerns with your order.
Kindly,
SD
Steve D.
Ordered light up house lights
Ordered light up house lights. Lights came with external battery packs that can’t be installed without being visible. I was offered $7 refund for a $66 order because shipping would be high. Buyer beware!
Response from Conscious ItemsNov 26, 2025
Hello Steve,
Thank you for sharing your experience.
We're sincerely sorry to hear that.
We'd kindly like to explain that we're the Conscious Items store, and we sell crystals. We don't have house lights on our offer. However, we have an amazing lamp collection, and they are not battery-operated.
Also, we couldn't locate any orders placed under your name in our system. Therefore, we contacted you regarding this matter to request additional information so we can do our best to help.
We're looking forward to your reply.
Kind regards,
Conscious Items Team
JS
Jaquilla S.
Tracking says out for delivery but never delivered
This place is saying that my order was out for delivery, 3 days later still no update or package… I contacted through email and they said my address wasn’t verified, so I went to the post office and gave them the tracking number I was provided from conscious items and they didn’t have that in their system at all… I feel like this company is a scam and all the good review are fake…
Response from Conscious ItemsFeb 3, 2025
Hi Jaquilla,
We sincerely apologize for the inconvenience you’ve experienced, and we truly appreciate your patience as we’ve worked to resolve this issue. We understand your frustration and we want to assure you that we take matters like this very seriously.
After reviewing your case, we can confirm that we have reshipped your order as agreed, and we are hopeful that this time you’ll have a smooth delivery experience.
Thank you again for your understanding, and we're truly sorry for the inconvenience you’ve faced. We aim to ensure you have a positive experience with us moving forward.
Conscious Items Team
TS
Tammy S.
This is a scam.
This is a scam.
I placed my order 6 weeks ago and they haven't even sent it. Nor have they investigated why my order hasn't been sent.
Response from Conscious ItemsFeb 3, 2025
Hi Tammy,
We sincerely apologize for the inconvenience and frustration this situation has caused. Your experience is not what we intended.
Unfortunately, the item you ordered went out of stock, and because we truly value our customers, we had hoped to restock it. However, despite our best efforts, we were unable to do so. We deeply regret that this was not communicated to you sooner.
To make things right, we have processed a full refund for your order. We truly appreciate your patience and understanding throughout this process, and we are very sorry for any inconvenience caused.
Conscious Items Team
AM
Anna M.
Unacceptable Delay and Lack of Communication Regarding My Order
Since December 18th, my order has been marked as "ready for delivery," and it was intended as a Christmas gift. It is now Friday, January 3rd, and I have yet to receive it. Despite sending multiple emails to the company, all I receive are promotional messages encouraging me to buy more products. However, there has been absolutely no update about when I will finally receive this order.
This level of customer service is unacceptable. Not only have I missed Christmas, but I also haven’t been able to deliver my gifts even after New Year’s. The lack of communication and professionalism is beyond disappointing.
Response from Conscious ItemsJan 22, 2025
Hello Anna Maria,
Thank you for your review.
We deeply apologize for the delay in delivery of your order. Unfortunately, the logistics chain doesn't depend solely on us. However, we're always here to set things right.
Our team contacted you regarding this matter asking for more information about your order so we can do our best to help.
We're looking forward to your reply.
Feel free to contact us if you have any questions Our team is here for you.
Thank you for your patience regarding this matter. ✨
JS
Joann S.
Said delivered but did not get anything
I ordered 2 selinite lamps …. They said it was delivered today…. I got no delivery at all! Have a front camera and there was no delivery… very hard to get in touch with them !! Not a happy camper right now
Response from Conscious ItemsJan 22, 2025
Hello Joann,
Thank you for your review.
We're sincerely sorry to hear that and we deeply apologize for any inconvenice caused. Please rest assured that our logistics department is already investigating this case further with the carrier. 🙏
We appreciate you allowing us to make this right by reshipping your order free of charge. Please rest assured that we will closely monitor your parcel until it is successfully delivered, and be ready to help if anything happens along the way.
Please feel free to contact us if you have any questions.
Our team is here for you.
Thank you for your patience and understanding regarding this matter. ✨
BF
Bussie F.
3 weeks and still not shipped
I ordered items on 12/7/2024 and my wife ordered items on 12/9. It is 12/27 and we still do not even have any word that the orders have even shipped. I messaged the company on 12/22 and still have not reverify l received a reply.
Response from Conscious ItemsJan 22, 2025
Hello,
Thank you for your review.
We deeply apologize for the delay in delivery of your order. Unfortunately, the logistics chain doesn't depend solely on us. However, we're always here to set things right.
Our team contacted you regarding this matter asking for more information about your order so we can do our best to help.
We're looking forward to your reply.
Feel free to contact us if you have any questions Our team is here for you.
Thank you for your patience and understanding regarding this matter. ✨
BS
Brenden S.
Undisclosed long shipping from china
When ordering items at the beginning of the month for Christmas the site said 5 to 8 day shipping. The tracking information is extremely limited and gives almost no information but as soon as I realized the items come from China I knew 5 to 8 days was not going to happen. It's now after Christmas, the items aren't here and the tracking gives so little info I have no idea when to expect them. My daughter ordered items for my wife on the 23rd from Etsy that arrived today. Go to Etsy unless you're willing to wait a month.
Response from Conscious ItemsFeb 14, 2025
Hi Brenden,
We sincerely apologize for the delay and truly appreciate your patience during this time. We completely understand how frustrating it must have been to wait for your order, especially when expecting it in time for Christmas.
After checking the tracking details, we can confirm that your package was delivered on December 31, 2024, and we know this wasn’t the timeline you were hoping for. We truly regret any inconvenience this delay may have caused. Unfortunately, the logistics chain doesn’t depend solely on us, and sometimes unexpected delays can occur.
To clarify, Conscious Items is an online shop based in the USA. Our craftsmen and our items come from different parts of the world, depending on the crystals. Some of our products are shipped from the USA, while others come from one of our skilled artisans in South America or Asia. No matter where they are shipped from, each piece is handcrafted with great care and made using hand-picked, genuine crystals.
We truly value our customers, and we apologize for any inconvenience caused. Please let us know how we can turn this experience around.
Conscious Items Team
