Laura P.
A shop where both products and people will pamper you!
Amazing shopping experience! I bought several items from CI - spent more than I probably should've, but, oh well - and have been loving every piece. However, one item, an obsidian ring, did something weird - it broke right off of my finger. I contacted customer service at CI to explain the situation as best I could and sent photos of the carnage. I got an immediate reply: not just on the weekend, but on a Sunday, something I was completely not expecting! I was offered a choice of store credit or a replacement, and when I chose the replacement (because I really do love this ring) it was sent out immediately and arrived just as beautifully packaged as the first one - no rushed job here! They kept in constant contact with me and once the replacement ring arrived, sent a follow-up email to make sure everything was to my satisfaction. From craftsmanship to packaging and shipping, to customer service, this is an A++ company in every way!
Response from Conscious ItemsMay 9, 2021
Dear Laura, I hope this message finds you well. 😊 Thank you for such fantastic feedback! It makes us proud to know we provide a positive shopping experience with beautiful items and our service! 😍 We are happy to welcome you in our crystal community and look forward to sharing the joy of crystals' positive effects with you. ❤️ Feel free to reach out to us anytime you wish to know more about crystals, or you need a recommendation - we'll be ready to pamper you with crystal expertise and positivity!😇 Have a wonderful day! 🌟 Jolene




