Conn's HomePlusReviews of conns.com

They have yet to fix the problem with my washer. I'm on the 2nd one that has the same problem as the 1ST one did. Plus the door latch is broken. They had yet to address the problem. Can't get any satisfaction with the number to call. So I'll let everyone know online. They kept sending repair out but it needs replacing. I just want money back now. My payment is due. I will not be paying for it.

I was delivered a chest of drawers and everything seemed fine. I got a damp cloth to wipe off the hand prints, and when i wiped across the front of the drawer the paint came off. There was a dent and they covered it with paint. I called and they said too bad you signed for it. They knowingly gave me damaged furniture! Do not buy from Them in Florida! They do not stand behind there products or care about there customers! Intentionally defrauding the customer is a very deceitful and dishonest way to conduct business!

We bought a new sectional that came with a hole on the arm rest where the material comes together. I called the same day (I was at work when it was delivered), when I got home to let them know, they refuse to replace it stating "they do not return furniture". We are very disappointed and will never use them again. They definitely live up to their name on this one.

NOTICE: THIS REVIEW IS NOT ABOUT THE STORE, ITS EMPLOYEES OR THE LAS VEGAS STORE... IT IS ABOUT THE FINANCING MATTERS! PERSONAL AND CONFIDENTIAL February 26, 2022 Team, I am writing this review in regards to the Financial Department. If you are a Client and Customer of Conns Home Furniture, You need to READ THIS NOW. I want to WARN YOU that if you get approved for a Credit Product Called "Retail installment contracts at Conn’s HomePlus" You need to be aware that if you accept this purchase line of credit, that you will be subject to an interest rate of appx 35.00 percent. Your approval will be valid for approximately 3 weeks and during that time you will need to make your purchase. Once the purchase is complete, you will receive something called a "Payment Book" in the mail. You will notice that the amount that you are instructed to pay from the payment book IS NOT THE CORRECT AMOUNT TO ESTABLISH PAYMENT IN FULL WITHIN 12 MONTHS. This is important because the way that the data is presented, shows that you have a specific payment due on a specific date. You will also notice that if you make the payments pursuant to the payment book exactly as requested, that you will NOT HAVE PAID YOUR ACCOUNT OFF IN FULL, and you are subject to a 4,000 backcharge (on a 5,000 loan) retroactive to the date of the transaction. The ONLY WAY THAT YOU SHOULD EVER ACCECT THE TERMS OF THIS AGREEMENT IS IF YOU CAN PAY THE ACCOUNT IN FULL. As you know, we litigate in Federal Court on a Daily Basis. This type of conduct must be reviewed by the Consumer Financial Protection Bureau, as the Fifth Circuit has ruled that these types of arrangements with consumers do not hold up under the "Least Sophisticated Consumer" Provision of the Law. Today we called the number listed on the "Payment Book" and were routed to an INDIA CALL CENTER where we spoke to a collector named Annand and his manager Saurabh. They were told on a recorded line (NEVER EVER SPEAK TO THESE PEOPLE UNLESS YOU RECORD THE CALLS) that they were prohibited from contacting me for any reason. The bottom line is this. If you find that you are a victim of this scam, we want to hear your story. We will update this thread on all of our national feeds and platforms as things develop. Conns, You have been warned. This type of usury is injurious to the American Public and we are going to ensure that you are clear on our position. Govern Yourself Accordingly, Robert Paisola CEO and President Western Capital International Class Action Litigation Team 702-219-3624

CONNS is a rip-off!! Do not use this company. I purchased items and got to the end of my payment book meaning this was the last payment, and then I was advised they calculate interest daily, so my actual payoff is another $500 and not what the book shows!! this should have been factored into the payment quoted. AVOID THIS COMPANY AT ALL COST!!!!

was a previously satisfied customer. bought appliances 5 years ago and delivery guys installed them. This time new appliance delivered and delivery guys tell me another person installs it. sales rep said nothing. now i have to wait 2 days for my $180 install. stay away.

Similar to everyone else. Purchased a $5,000 bedroom set for next day delivery. Driver shows up with set unpackaged and tried to bring it in the rain. It was a cloth upholstered set, rain would do damage. Contacted the store and was told "go outside and give him some blankets to cover it". I paid $170 for delivery and i have to damage my own blankets. We rescheduled for the next day and the driver shows up and this time they bought a display model from what i was told that had black sharpie marker on the cloth. I asked for a brand new set, not a display model. The driver asked me to sign a waiver releasing him of any liability of the damaged furniture which i chose not to do. You brought it to my house with marker on it. They tell me we will come back in 2 days with a brand new set. At this point, i cancelled the order and went to gallery furniture. Set was bought to my house within an hour and free delivery. Will be my first and last time using this company.

Purchased over 7000.00 worth of items. Refrigerator,washer,dryer,living room set. This was a contract base purchase for 12 months at no interest. Payed 11 months on the 1 day of each month. The payment was schedule for the 10 of each month but wanted no problem with payment not going thru, just in case. Went over to the store for my last payment and asked for the payoff amount. They said I owed 2700.00 in interest but if I payed all now it would be 2500.00. I told them that this was on a set contract no interest if payed in full at 12 months . And the run around started. You have to call this number they will tell you the amount you owe. I called and was moved from one person to another then another and then they disconected me. I went to the manager at the store and told them again that I needed the last payment amount. He said I cannot give you an amount because it is not exactly they will charge you the full interest even if it is off by a cent. So I would have to pay 2700.00 in interest. I called again and they could only say to call back on in 2 days and they would have more information. I told the manager that I did not think this was the only time that they had done ghus type of contract sale because it is in their website as one of 3 different types of purchase options. How is this possible that they would not have the correct information. The people that I called all 3 said the same thing that I owed 2700.00 dks in interest. This is bad in many ways they stant for a con gob . If not resolved I will call police to get this situation in a case number to file in court. For decitduous practices and false advertising.