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Conn's HomePlus (conns.com) has 413 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Victor Y.
We just recently purchased our sectional from here, great customer service fast efficient and friendly. The associates Miguel and James were very helpful the entire time and very informative. Conns home plus is very lucky to have these associates strengths, knowledge, and caliber. 5 stars!!!!!!! 100% highly recommend!
Joan R.
On Sunday, November 8, 2020 I was to receive my delivery from cons third-party... I sat home all day waiting for the delivery, no delivery. So you can imagine me being upset, I call cons and I spoke with the manager Mr. Donya Who is very patient and understanding on Tuesday as he promised my delivery came through thank you for going above and beyond for taking care of customers and remembering customers come first... The warehouse manager on Sunday was very rude and I thought as being a manager she would’ve handled herself a lot better. As a customer I would appreciate you not seeing the time from 3 to 6 I’m just saying I’ll be here no later than six so the customer is not waiting all day... or if you should make a delivery and no one is home put a note on the door that would illuminate mass confusion... again thanks to Mr. Donya, he saved the day.
Larry G.
6 days in, 2500 buck oled is dead. Pissed got hold of service, waiting on a call back to schedule visit Update Conn is exchanging out the dead TV I bumped the review up to 5 stars because I got such stellar treatme on both the local and coporate level
Sheron J. C.
Willem the OP's manager at the Conn's store in Arlington is awesome. He helped me upgrade to a much better HP laptop because I wanted one with backlighting. He had the best personality such a people person. He was an example of what "great" customer service is all about, I will definitely look for him for future purchases. (Manager or not) He was good!! Great job Mr.Schenk !👍
