ConnectionReviews of connection.com

4.4679 reviews
Computers & Phones
730 Milford Road, Merrimack, New Hampshire

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Connection

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About Connection

PC Connection, doing business as Connection, is a Fortune 1000, National Technology Solutions Provider, headquartered in Merrimack, New Hampshire.

Connection (connection.com) has 679 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: connection.com
Website: connection.com
Category: Computers & Phones
Location: Merrimack, New Hampshire
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 95% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Connection reviews

679 approved reviews, newest moderated first

Alan F.
Jun 24, 2022
Very smooth intuitive process.
Very smooth intuitive process. Quick and easy.
Response from ConnectionJun 27, 2022
Thank you for your review! We're glad everything was quick and easy.
TN
Jun 24, 2022
Connection cancelled my order and…
Connection cancelled my order and deleted my order number on my account because it was listed as a pricing error. They don't notify customers when they cancel an order, and not honor prices listed on their website.
Response from ConnectionJun 24, 2022
Thank you for your review. We are aware of this issue and working on our processes to at least notify customers. I'm sorry for any confusion and frustration. Our customer service team will be reaching out to you over the next few days to do our best to make this right.
DPJ
Jun 23, 2022
Cancelled my order for clearly marked in stock item
Connection cancelled my order without notifying me. I placed an order for an internal hard drive which was listed as in stock and with a clearly marked price on their website. Several days later I noticed my credit card had not been charged. I emailed Connection for an explanation. They said my order had been cancelled because the item was mis-priced on their website. They should at least notify customers when they cancel an order. They should honor prices listed on their website. I don't trust them.
Response from ConnectionJun 24, 2022
Thank you for your review. We are aware of this issue and working on our processes to at least notify customers. I'm sorry for any confusion and frustration. Our customer service team will be reaching out to you over the next few days to do our best to make this right.
Jeffrey L.
Jun 23, 2022
Great electronics provider for both business and personal
Quick shipping and excellent price for what I purchased. Whether it's for a business or for personal needs, great company to work with.
Response from ConnectionJun 24, 2022
Thank you for your review! We're glad everything was quick and priced well. We look forward to serving you in the future.
Ahmad
Jun 23, 2022
Have ordered from before and gotten…
Have ordered from before and gotten everything promptly. Looking forward to this hard drive
Response from ConnectionJun 23, 2022
Thank you for your review and loyalty! If we can do anything to help with your order, don't hesitate to reach out. We look forward to serving you again in the future.
Gregory A.
Jun 23, 2022
Very easy no pressure to create account
Very easy no pressure to create account
Response from ConnectionJun 23, 2022
Thank you for your review!
Laurie A.
Jun 22, 2022
ordering was super easy and so was…
ordering was super easy and so was checkout
Response from ConnectionJun 22, 2022
Thanks for your review! We're glad everything was easy!
Joann P.
Jun 21, 2022
You don’t get a response
I emailed 5 days ago to return the item and they still refuse to give me the steps to do so. Poor customer service
Response from ConnectionJun 21, 2022
Hi Joann, I'm sorry you werent getting a response. I just directed one of our customer service managers to reach out to you, so you will hear from them within the next few hours. Thank you for your review, and we look forward to making this right.

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Very smooth intuitive process.

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About Connection

About these reviews

More in Computers & Phones, New Hampshire

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Connection reviews

Very smooth intuitive process.

Connection cancelled my order and…

Cancelled my order for clearly marked in stock item

Great electronics provider for both business and personal

Have ordered from before and gotten…

Very easy no pressure to create account

ordering was super easy and so was…

You don’t get a response