ConnectionReviews of connection.com

There a too much of a delay, making me call to verify that the information I submitted was correct. It caused a huge delay and was completely unnecessary.

way to difficult to purchase by invoice. Terms are required and a form and references need to be completed before a purchase can be made.

Big selection but poor UI for choosing and comparing products, which made me feel like I wasted a lot of time. No reviews and bad product descriptions led me to Amazon to do my research. Approval process was smooth.

They don't answer my several emails.

Website feels old and clunky. Prices sometimes higher than Amazon. Staff seems very competent though and the order itself was placed quickly.

I dislike the invoice being sent before product are shipped. If the product is out of stock or shortage my company will have paid for products that we did not receive. Invoice to pay for ordered goods is instant online, the products take time to be received. That time is where losses happen.

Need a bigger selection of ThinkPad products for your UPS affiliate program. There were pages and pages on the consumer end but only 3 on the affiliates side.

Purchased an item from Connection.com during Massachusetts' sales tax holiday. During checkout and in the e-mail confirmation, it showed (correctly) that no sales tax was collected and the original pending charge was for the amount without tax. However, when the charge posted to my credit card, they had tacked on the sales tax with no other notification, and they updated the online order details with the added sales tax. I e-mailed customer care with information including the Massachusetts sales tax holiday FAQ showing that sales tax for my purchase was not due, but there has been no response after several days. If there is still no response soon, I will need to file a credit card dispute to get the sales tax refunded, which is a hassle on what should be a simple purchase. Update: I received a quick resolution shortly after this review.