ConnectionPC Connection, doing business as Connection, is a Fortune 1000, National Technology Solutions Provider, headquartered in Merrimack, New Hampshire.
Connection (connection.com) has 679 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Claim this listingComputers & Phones · Merrimack, New Hampshire
Excellent
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Great
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679 approved reviews, newest moderated first
Steven H.
Great order website, I quickly found what I needed, in stock at a good price. Ordering was quick and painless !
Response from ConnectionJul 18, 2022
Thank you for your review! We are happy to hear everything was easy and fast.
Joey L.
First time using this company and probably the last. Prices here change daily. If you buy in quantity, they will ship part of your order and put the rest on backorder. That's usually a company's way of hoping that you will cancel the balance of your order. I am still waiting on the balance of my order at this writing. Within hours of me placing my order, I noticed that on-line, the prices began to increase on the same product. Business practices to me are suspicious. I gave it 2 stars, because they did call me to see if it was a legit order. I had placed a quantity of flash drives and they called me to see if I indeed placed the order. The high point in the sale for sure.
Response from ConnectionJul 18, 2022
We're sorry for this experience, and our customer service will reach out to you over the next day or two with more information on your backorder. As for pricing, our algorithms do update pricing on a continual basis as with most ecommerce sites. Thank you for your thorough review!
Richard
This was my first order from Connection. I am retired and have all my mail go to a PO Box for security reasons. I also do not have a land line telephone, having quit using it years ago and currently only use a cell phone. Those items disqualified me from being able to complete this initial order. They said any subsequent orders would be able to be sent to my PO Box, but since I couldn't verify my address over a land line at my physical address they could not send the initial order to me. Frustrating.
Response from ConnectionJul 18, 2022
Hello, as you mentioned, this was for security reasons. We will have our customer service team reach out to you and resolve this! Thank you for your review.
Rod E.
Great Communication ordered what I needed was sent all necessary info shipping was very quick
Response from ConnectionJul 15, 2022
Thank you for your review! We're glad to hear you received all the important info and everything was speedy.
Milton A.
Mandé un e-mail, haciendo preguntas sobre la entrega de los articulos y NO me fueron respondidos. Aún así, la página y la empresa me parecen de gran calidad y seriedad
Response from ConnectionJul 14, 2022
Thank you for your review. I will have our customer service reach out to you to ensure your items have been received.
Carl
Smooth sailing no issues yet
Response from ConnectionJul 8, 2022
Thank you for your review! We look forward to serving you in the future.
Gilbert R.
Good product, low price, easily ordered, rapidly delivered.
Response from ConnectionJul 8, 2022
Thank you for your review! We're glad everything was good, inexpensive, easy, and fast for you. We look forward to serving you in the future.
Kyle M.
Left me on sales hold for an hour and a half ended up hanging up and ordering online. Product came early and works great.
Response from ConnectionJul 7, 2022
Hi, thank you for your review, and we're so sorry to hear about this. I will reach out to our customer service management and they will contact you in the next day or two in order to make this right. Thank you again for your feedback.