ConnectionPC Connection, doing business as Connection, is a Fortune 1000, National Technology Solutions Provider, headquartered in Merrimack, New Hampshire.
Connection (connection.com) has 679 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Claim this listingComputers & Phones · Merrimack, New Hampshire
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Computers & Phones · Merrimack, New Hampshire
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Computers & Phones · Littleton, New Hampshire
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679 approved reviews, newest moderated first
B F.
Had to reach out to have my tax exemption corrected, it was fixed same day. I also received my order the next business day!
Response from ConnectionMay 15, 2024
Thank you for your review! We are glad everything was handled quickly and your order arrived quickly!
Taylor W.
We are not a large company by any means. We have been treated with the same time and resources any other customer we expected would. Our connection rep takes the time needed all days of the week.
Response from ConnectionApr 18, 2024
Thank you so much for your time to review us and for this positive feedback. Personal touch is important, and we have passed on this feedback to your rep's management team.
Lonny M.
PC Connection screwed up my original order, then "temporarily" charged me to send the correct item while they waited for me to return the incorrect item. I returned that item promptly, but still haven't been able to get them to refund this "temporary" charge.
Response from ConnectionApr 9, 2024
Thank you for your review and we're so sorry to hear about this experience. I have reached out to the appropriate teams to look into fixing this and will update you individually if needed.
Janie M.
Melissa went above and beyond to get me quotes exactly how I needed them and immediately answered questions.
Response from ConnectionApr 9, 2024
Thank you for this review and we will be sure to pass along this positive feedback to Melissa's management team!
gidsa R.
Me encantó La computadora me ciento muy satisfecha muchas gracias
Response from ConnectionMar 28, 2024
We're glad to hear everything is to your satisfaction and look forward to serving you again in the future. Thank you for your time to review us!
Rick
I ordered 6 reams of paper and it arrived in undamaged boxes. Nice job!
Response from ConnectionMar 25, 2024
Thank you for your review and it's great to hear that your order arrived as perfectly as expected and intended.
Julio D.
Christine Johnson is amazing!! Great customer service, always goes the extra mile to deliver!
Response from ConnectionMar 19, 2024
Thank you for your kind review! We will pass this positive feedback on to Christine's management team.
Customer
Connection was easy to deal with, handled my order promptly, and offered very fair price.
Response from ConnectionMar 19, 2024
Thank you for your review! We're glad to hear we are meeting our goals for addressing orders quickly and at a fair price.