ConnectionReviews of connection.com

4.4679 reviews
Computers & Phones
730 Milford Road, Merrimack, New Hampshire

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Connection

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About Connection

PC Connection, doing business as Connection, is a Fortune 1000, National Technology Solutions Provider, headquartered in Merrimack, New Hampshire.

Connection (connection.com) has 679 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: connection.com
Website: connection.com
Category: Computers & Phones
Location: Merrimack, New Hampshire
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 95% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Connection reviews

679 approved reviews, newest moderated first

Kirk F.
Feb 19, 2025
Simple and easy to use
Simple and easy to use
Response from ConnectionFeb 21, 2025
Thank you for your review!
Scott C.
Feb 12, 2025
Great rep relationships
The reps that assist us seem to always go above and beyond, kudos to Dorothy Welcome and Ryan Cronin! I would like for them to be recognized as major contributors to the fact our company avails itself to use the Connection Brand!
Response from ConnectionFeb 13, 2025
Thank you for your review and kind words about Dorothy and Ryan. We are proud of our team's dedication to providing exceptional customer service. We will be sure to pass your feedback along to Dorothy and Ryan's management team.
Craig R.
Feb 11, 2025
Fast response and helpful in changing…
Fast response and helpful in changing order as requested
Response from ConnectionFeb 13, 2025
Thank you for your review! We are glad hear that you found our response time and order change process helpful. We're pleased that our excellent customer service met your expectations.
Paul
Feb 5, 2025
Competitive pricing and quick shipping.
Competitive pricing and quick shipping.
Response from ConnectionFeb 5, 2025
Thank you for your review! We look forward to serving you wtih great pricing and fast delivery again soon.
Rachel S.
Jan 22, 2025
Customer service is fabulous
Customer service is fabulous
Response from ConnectionJan 22, 2025
Thank you for your review. We're delighted to hear that you had a positive experience with our customer service team.
Nathan R.
Jan 22, 2025
My rep
My rep, that is what always makes my experience great. he always goes above and beyond....
Response from ConnectionJan 22, 2025
Thank you for your review and we're so glad you have such a positive experience with your rep. We look forward to continuing to serve you.
Garrett T.
Jan 17, 2025
Streamlined and efficient process
The process of selecting and ordering the products I needed was incredibly streamline and efficient. And the turnaround time for getting the items to me was great Thank you for your support!
Response from ConnectionJan 22, 2025
Thank you for your review and we're glad to hear you had a positive experience! We strive to make the process as smooth as possible for our customers.
Dana D.
Jan 17, 2025
Bad experience
My product was never received. Due to a bad address, it was returned. Unfortunately getting a refund has been extremely challenging. I have called 3 x and sent an email to customer care and although have been promised a return call from 3 different staff members I have yet to have anyone follow through and my email was ignored as well. I had to contact my credit card company to have the charge reversed. I would never recommend Connection due to my experience. This was my 1st and last time shopping with Connection.
Response from ConnectionJan 22, 2025
Thank you for your review and for letting us know. We're sorry to hear about this experience and will look into expediting your refund if it is still needed. So sorry to hear about that and we hope to get another chance to earn your business in the future.

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Connection reviews

Simple and easy to use

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Fast response and helpful in changing…

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About Connection

About these reviews

More in Computers & Phones, New Hampshire

MacConnection

GovConnection

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Connection reviews

Simple and easy to use

Great rep relationships

Fast response and helpful in changing…

Competitive pricing and quick shipping.

Customer service is fabulous

My rep

Streamlined and efficient process

Bad experience