ConnecTen InternetReviews of connecteninternet.com

It does not do much for me. My appliances have a difficult or non-existent connection experience. I have the 4g router. If I connect with my computer and test it, it measures a reasonable speed. But after connecting, things are less than stellar. Tech support gives it their best effort though. UPDATE - After working with the Tech Support team (Angel has been great and well as the others), we came to the conclusion that I needed a different model of router. I went with the upgrade router and couldn't be happier. All my old technology now connects with the router and I no longer have the streaming pauses. As mentioned, the support staff as well as the sales team have been fantastic to work with. I truly believe that no matter who you work with at ConnecTen, the experience will be great. So, I move my experience grade from a 3 to a 5. I'm a happy customer of ConnecTen. Woohoo, surfing away.

Tyler is great! Very helpful and positive.

Every time I reach out to ConnecTen, it's a great experience. Rochelle helped me square away a billing issue and made sure I understood their policies completely. She is always very kind and compassionate. After being certain my issue was handled properly and I was satisfied, she introduced me to their TV service! I wanted more information, and Bill gave me a call to further explain what is offered. Bill fully explained their offer, and how it would work. He was also very kind, and informative! I am so grateful to be a customer with them. Every person I have been in contact with so far has been incredibly kind, knowledgeable, and personable. I do not feel like an account to them. I feel like a person of value to this company.

Tyler and the Conncten team are proficient and helpful.

Connect 10 worked very well for Us. Tyler and the other support staff did an excellent job of following up and making sure everything worked for us. I would choose them again if starting over.

Very satisfied with the customer support for Connecten Internet. We are on the road traveling and have had a couple of issues with our internet speed not being sufficient for streaming services. With just opening a live chat on their website, Angel had us up and running in no time with a better connection. Only takes about 10 to 20 minutes to resolve the issue.

Angel was very helpful and the question was answered in a quickly manner and very polite

Have been using Connecten service for several years and have been satisfied overall. Had my first issue with my modem. I called customer service line and reached a human within one prompt. Tech support staff were very friendly and they had my issue resolved very quickly.