Juan F.
Horrible service
Horrible service. Never answer the phone. Please save your money.

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Connectedtranslation (connectedtranslation.com) has 74 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Juan F.
Horrible service. Never answer the phone. Please save your money.
Sean
I trusted the reviews here and placed two orders. One on July 23 for 40 pages and one on July 25 for 3 pages. On July 26, I specifically asked them to check if all 25 documents were in the archive files. I was told that "Don't worry, all files are safe and they will be taken care of" I emailed to ask about the status of the first order on July 29. First, they told me to wait until July 31. Then, they said there were just two documents. So, after a whole week, nothing was done but tell me the files were lost. The sales rep (Alex) is very friendly. However, their response is very slow, about 24 hours. By the time they responded, time was wasted and no job was done. So, use the service at your own risk! To be fair, I am adding follow-up information. Upon back and forth communications, Connected did make things right. However, it added 3 extra days. So, I change the rating to two stars.
Rick M.
Connected translation did an excellent job translating a document from Malaysian to English and did so very quickly. Will definitely use this firm again if I require any kind translation work.
Response from ConnectedtranslationJun 11, 2025
Thank you, Rick We truly value your feedback and look forward to collaborating with you again soon.
Jonah E.
I need a very fast translation of contract from Catalan to English. They were extremely helpfull in working with me to get it done as soon as possible. Everyone I talk was very helpful and made things much easier.
Response from ConnectedtranslationJun 11, 2025
Thank you, Jonah! We’re delighted to hear that our translations have helped you advance in your process. We look forward to working with you again soon!
JACOB V.
good output timely delivery of product fair price
Response from ConnectedtranslationJun 11, 2025
Thank you, Jacob! We truly value your feedback and look forward to collaborating with you again soon.
brenda C.
Very pleased with the service. Will be using again for future translations.
Response from ConnectedtranslationJun 11, 2025
Thank you, Brenda! We truly value your feedback and look forward to collaborating with you again soon.
Rocky P.
Connected Translation was super easy to work with. Patrick and team answered all questions we had and delivered the translation and other docs we needed quickly and at a great price. We have used other translation companies in the past, but we will use Connected Translation for all our future translation needs as they are quick to respond and have a person to speak to if needed.
Response from ConnectedtranslationJun 11, 2025
Thank you, Rocky! We’re delighted to hear that our translations have helped you advance in your process. We look forward to working with you again soon!
Marisa
Great Turnaround rate and were able to assist with our aimed price point for getting legal documents ready for a deposition.
Response from ConnectedtranslationJun 11, 2025
Thank you, Marisa! We truly value your feedback and look forward to collaborating with you again soon.