ConnectedtranslationReviews of connectedtranslation.com

Spelled my first name 4 different types. Made some minor errors. I asked them to fix- past 2 business days-no result. Only promisses.

Excelente servicio!! Subí mis documentos en la página y recibí la traducción rápido. Tenía dudas sobre los requisitos de USCIS y el equipo respondió todas mis preguntas.

Tô everyone who is in needing of a urgent translation, do not hire connected translation. I just did without seeing the reviews and they charged me for the same day delivery and I just got it in the next day. Tried to contact the person "Alex or Vanessa" in order to get my refund and someone email me explaining that they won't do the refund. They will keep the payment for something they didn't do also it put me in a situation that I couldn't hire another company because I trust connected translation and was waiting on them to delivery the translated documents on the same day. Now will be sued for false service advertisement.

The translation was good, yet it took 5 business days to get, not 2-3, as advertised. The notarization, aggressively promoted as necessary for further authentication, proved to be . . . useless because the Office of Secretary of State accepts only pen-and-ink originals, not printouts of digital copies. Connected Translation should have posted a disclaimer about this requirement while offering digital delivery of the notarization.

It sends a large extra fee balance and force payment in order to get the order done, after ordering and paying on their website normally. They do not refund what you paid through their website if you want to cancel at this point, and push you to pay for the extra as there is no refund, and no more reply nor any product/translation delivered if you do not pay for the added fees.

Fast clear efficient delivery of services

Did not translate their Translator's Certificate of Accuracy in the language of the reader, which is what I ordered. This "certificate" is part of what you pay for. The Notary they use is in CA. If you need an Apostille Seal, you will have to get the document Notarized again as states Dept. Of State does not accept foreign state Notaries. I asked about this and they stated for another 30.00 they could provide, what they already provide, the document in the language you requested. WHAT?

Paid for new order February 4, 2026 10:46am 12 pages $359.88 Guaranteed 3-4 business days Ordered on Wednesday It is now Wednesday a week later 6 business days I spoke to a representative, I believe his name was Zach, at 1:05pm EST yesterday, February 10, 2026, he assured me their system has my 12 page translation in the system for delivery no later than 6:30pm that same day, February 10th. He explained that my 10:46 am order made that 1st day ineligible to count as 1st day, that's why February 10th was still considered 4 business days. Now we are on the 5th business day, really 5 1/2, with no translation to bring my surgical notes to my post operation appointment with my new surgeon. False advertising Unreliable Better business bureau should ban them from operating on the internet