ConnectedtranslationReviews of connectedtranslation.com

Spelled my first name 4 different types. Made some minor errors. I asked them to fix- past 2 business days-no result. Only promisses.

Tô everyone who is in needing of a urgent translation, do not hire connected translation. I just did without seeing the reviews and they charged me for the same day delivery and I just got it in the next day. Tried to contact the person "Alex or Vanessa" in order to get my refund and someone email me explaining that they won't do the refund. They will keep the payment for something they didn't do also it put me in a situation that I couldn't hire another company because I trust connected translation and was waiting on them to delivery the translated documents on the same day. Now will be sued for false service advertisement.

It sends a large extra fee balance and force payment in order to get the order done, after ordering and paying on their website normally. They do not refund what you paid through their website if you want to cancel at this point, and push you to pay for the extra as there is no refund, and no more reply nor any product/translation delivered if you do not pay for the added fees.

Did not translate their Translator's Certificate of Accuracy in the language of the reader, which is what I ordered. This "certificate" is part of what you pay for. The Notary they use is in CA. If you need an Apostille Seal, you will have to get the document Notarized again as states Dept. Of State does not accept foreign state Notaries. I asked about this and they stated for another 30.00 they could provide, what they already provide, the document in the language you requested. WHAT?

Paid for new order February 4, 2026 10:46am 12 pages $359.88 Guaranteed 3-4 business days Ordered on Wednesday It is now Wednesday a week later 6 business days I spoke to a representative, I believe his name was Zach, at 1:05pm EST yesterday, February 10, 2026, he assured me their system has my 12 page translation in the system for delivery no later than 6:30pm that same day, February 10th. He explained that my 10:46 am order made that 1st day ineligible to count as 1st day, that's why February 10th was still considered 4 business days. Now we are on the 5th business day, really 5 1/2, with no translation to bring my surgical notes to my post operation appointment with my new surgeon. False advertising Unreliable Better business bureau should ban them from operating on the internet

ery poor service – not recommended I had an extremely disappointing experience with Connected Translation (connectedtranslation.com). The translation quality was poor and careless, with multiple errors in names, formatting, and official wording — issues that are unacceptable for certified or official documents. I specifically needed the translation for formal use, yet the final result was not compliant with standard requirements and required significant corrections. Communication was also frustrating. Requests for revisions were either misunderstood or handled inadequately, leading to unnecessary delays and wasted time. For a service that presents itself as professional and suitable for official purposes, the quality delivered was far below expectations. I would not recommend Connected Translation to anyone who needs accurate, reliable, or certified translations, especially for education, immigration, or professional use.

FRAUDULENT PRACTICE. After you upload your document the price you are quoted for the translation is INCORRECT, after you pay thinking that the price you agreed to is the price for the translation, you will get an email about an outstanding balance of HUNDREDS OF DOLLARS. They offer no refunds of your original payment of $30+ and your credit card companies will not help you because you “agreed” to the original purchase so they disregard that they use it as bait to then email about the outstanding balance to actually complete your request. Horrible people. Disgusting practice.

Very unprofessional. They made 3 mistakes in one page of translation of my Diploma. I sent the 3 time what they should correct a d every time they did the same mistakes. They even changed (I suppose they are not able to read on another language) my last name. And on the fist front of page of my Diplona they even forgotten to put my last name. Do t waste your money and time with thus unprofessional company.