David
After 3 decades, Concur is still horrid
I used Concur in the late 90s and felt then as a new traveler that I did not know how to use the tool. When I pursued education on Concur, I found that it was designed with limited logic for the end users with no apologies for the failures. Fast forward 30 years, the end user experience is still horrid with basic functionality that does not work. When loading a multiple night hotel stay, Concur will show all 5 nights, taxes and expenses all listed for the one checkout date, not spread over the week as identified on the receipt. Basic functionality is devoid of any rational explanation. When SAP bought Concur there was expectations for improvement but Concur is still the same bad tool from 3 decades prior.


