SAP ConcurReviews of concur.com

The company where I work since few months ago uses this website. It is the worst way I have ever seen to reserve hotels. On my last hotel reservation for 20 days, the website did it throughout the bad website expedia. This second website took all the points that I should get for my nights in the hotel. Nothing showed me that this would happen. I wanted to call with Concur and there is no phone on its website to do this. I already sent a claim in my job to express my non conformity with this bad website.

Wish i could give SAP Concur zero stars. This has been nothing but a disaster since we went live 3 months ago. All I receive are complaints from the end users and the administrators. It has created MORE work for everyone. We are actually considering going back to paper forms. Seriously, it is that bad. Don't even ask about the surprise billing!

I implemented Concur for T&E. Fantastic solution, but requires enough travelers to make it make sense financially.

I spent 8 hours on my first expenses so far, plus an hour from an accountant and it's still not ready for submission. I can accept that IT bods are smart but can't communicate, but I am baffled why my company wants to waste time like this (if I need more than a basic tutorial, you failed in your software: we are talking about a receipt, a date, a number and a reason).

Laggy, buggy, takes a whole day to work on it and babysit for it so you can claim the money u spent at work. Worst crap in working life, especially u have to go through this crap for hours in your day off. I wish I can claim OT money for babysitting this app

If I could give SAP Concur zero stars, I would. My employer, New York University, switched to SAP Concur to handle our travel and expense items last month. It is an unmitigated disaster. Every faculty member and administrator is complaining--people aren't getting their out-of-pocket expenses processed, there's no response from the "tech teams" at SAP Concur. Our in-house NYU tech managers and finance directors are also voicing their extreme dissatisfaction. Did anyone read these TERRIBLE Trust Pilot reviews beforehand? One has to wonder.

This new two factor authentication is a pain in the eye! I'm getting error messages and none of the potential causes on the website help with the matter. Useless

This system is designed to waste your time and cause problems which they then get to charge extra to address. This is basically a SCAM that's sold to management as a turnkey system. FFS do NOT use this service if you can possibly avoid it.