ConceptionsReviews of conceptionsrepro.com

Staff was very nice and made the appointment enjoyable.

As a new patient, they got me in quickly and right away set up all the diagnostic testing for my partner and I so we could work with Dr. Natalia Grindler to create an action plan based on our needs. I felt like she definitely gave me the time to ask questions and explained things well. At this point, we are still deciding on how we want to move forward so we haven't received any fertility treatments yet, but we are confident in their abilities to help us navigate our options. All the staff, from the front desk to RNs and Dr. Grindler have been so pleasant and easy to work with. I also appreciate the patient portal website as it keeps everything in one place for you.

I have had nothing but a great experience with the staff at the Lone Tree office!! Melissa (RN) has been very helpful and attentive to all my questions and walking me through the process. After one attempt at a procedure that had to be rescheduled, Kasey was great and calming my nerves and walking me through the process! Dr. Bush and the rest of the team are amazing! I would recommend them to anyone

They were amazing and I really felt like the Dr listened to what I have to say.

The office staff was absolutely wonderful! Our doctor was very intelligent, and knowledgeable in her field. I made a point to express a few things I wanted to avoid, repeatedly. Saying that it was very important to me. She assured me we would never do anything I was uncomfortable with. At the next appointment she suggested using those specific things as a path to our desired end. Also, for the billing dept. I got my bill well after the due date. I paid before the 30 grace, but was billed a late charge, because it didn’t post immediately. When I called I was on hold for approx. 20 min, and never got a human to talk to.

Dr. Bush and Melissa are amazing! I’m confident that they will be able to help my husband and I start our family!

Conceptions has been great to work with! From the front desk staff to the doctors and nurses, they are all so compassionate and responsive. We are just starting our journey to parenthood, but feel confident that we choose the right team!

At the start of my visit I was unaware that the doctor and staff had not received nor reviewed my tests and medical history from my provider. I asked the front desk upon my arrival if they had received my paperwork from my other doctor's office to which they replied "yes." Apparently they misunderstood my question (I found this out after my visit with their doctor and staff), they thought I was referring to my consent and other ppwk. The doctor was nice and helpful but I honestly feel like everything we discussed was completely irrelevant and not applicable to me.. it was a waste of a consult visit as far as time and cost. I feel like had they reviewed my prior testing and diagnosis then the consultation would have been totally different. It wasn't until after my visit with the doctor when the nurse was discussing which tests the doctor recommended, that I realized they didn't know any thing about me because several of the tests were unnecessary due to my situation. I was able to pull up my medical history with recent testing from my regular providers portal and showed the nurse.. she agreed that several of the tests recommend were unnecessary and would have just been a waste of my money. My doctors office apparently mistakenly sent my medical history to the other conceptions location so this was why the office I visited did not have it, but either way, I do not think they should have seen me without reviewing my history especially due to the very recent testing I had already undergone in the weeks prior to this visit. I am disappointed with my experience here. Otherwise, the staff were all nice and the facility was comfortable.