ComplexReviews of complex.com

Loved the oversized Northface hoodie I got. Perfectly soft and extra comfy. The perfect hoodie

I order Thug club jacket, the button was broken.

I ordered a cap from Complex in October (it is now march) and I still haven’t received the order. Nor have I gotten my money back. Their customer service is an absolute nightmare. I would never recommend Complex to anyone - not even my worst enemy. Run away before they steal your money.

My item was not delivered. I have an account to use the lockers it was supposedly delivered to. A custom code is sent to retrieve any packages in these lockers. No history of package delivery was ever received because the item was not left in the locker. It's a scam. I got ripped off and the company refuses to claim any responsibility for the carrier that stole it.

Got it faster than expected and the shirt is AWESOME!! High quality T shirt and such an easy site to purchase from ! If you see something you like buy it as Complex is such a great shopping experience and exclusive items you’ll be sure to hear “that’s so cool, where did you buy that”. Thanks Complex can’t wait for the next great item !!

The shipping was super quick! Packaging was nice and the shirt is better in person. Great cut, heavy material, and graphic is very cool.

Deceitment on Complex.com for not properly highlighting important details pertaining to the items description and falsely advertising the wrong limited edition number quantity of the item bought. When I realized that the item was not guaranteed to be autographed, I reached out to cancel my order and was informed that all sales were final. Item was first listed as limited quantity of 300 and later changed to a pre-order which made me feel like I was deceived. My item was suppose to be 1 out of 300 but the numbers on the back of my card was #35 out of 50 I spend $49.99 plus shipping and tax thinking that my item was automatically autographed, and it was not properly listed that only 10 cards would come autographed. If that was boldly described and not hidden in the description, I would not have made the purchase, especially since I can get the same exact card off the website for $19.99 without autograph. Complex.com failed to properly note the very limited chance of getting the item autographed and would not refund my order before it was shipped. I feel completely ripped off by my purchase and would recommend that the company readjust the detailed description of an item that was very expensive and not received as promised

The worst retailer I've ever used! I wouldn't send my worst enemy to use complex.com. The customer service is awful. The cancellation policy is a joke. Then I had my order cancelled but ONLY when I emailed asking for an update they replied saying it's out of stock even though it was in stock when I ordered 3 months earlier!!! on PreOrder!!! If you're reading this don't give them your time or money they deserve to go bankrupt!