Complex is an American New York-based media platform for youth culture which was founded as a bi-monthly magazine by fashion designer Marc Milecofsky.
Complex (complex.com) has 132 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Media & Information · Stanfordville, New York
Excellent
Media & Information · Rochester, New York
Excellent
Media & Information · New York, New York
Excellent
Media & Information · CtAlbany, New York
Excellent
132 approved reviews, newest moderated first
Dylan H.
Pre-ordered the new Rolling Stones Limited edition Marvel Variant instead of buying it locally and they shipped out the wrong one. By the time anyone knew about this mistake it was already sold out. Bad business model, they offered a percent off of the record I received or ship it back and get my refund. When you order something that’s what you should get. Overpriced and not worth it. BUY LOCAL!
Farkhat B.
Terrible service! I definitely wouldn't recommend this place to anyone! I ordered two T-shirts on July 30th to test out this online store, as I hadn't ordered from them before. The following week, they contacted me about the first item to say they wouldn't be able to ship it for another month 😡. I cancelled that part of the order and asked for a refund. As for the second T-shirt, they promised quick shipping, but it's August 11th now and the item isn't even ready to ship yet 😡. By the way, I placed an order with a different online store just two days ago, and those items are already on their way. You guys need to learn how to run a business! This is absolutely unacceptable!
Justin
Bought a shirt from Complex that also could have been bought on fanatics. I don’t like fanatics at all but it would have arrived faster. I bought the shirt, the order sat there for 5 days and then took 10 more days once it was shipped. Carrier pigeon or something.
Walker
Never got my package
Michael
It’s great,the app is easy to navigate. Fast shipping
Ben
While the quality of the products is commendable, the customer service experience is consistently unsatisfactory. I would explore alternative vendors; however, a significant portion of my required items are proprietary to Complex and are not available through other channels. Consequently, I am compelled to utilise this vendor only when absolutely necessary.
Christine
Ordered the kaws x dodgers collab.. spent over $500 & they haven’t even sent a shipping update yet.. it’s been over 10 days..🥲
Nissy A.
Ordered Levi’s reconstructed jeans on July 23 and received today July 27th. They’re exactly as described. I paid for the shipping up charge and I’m very happy with the outcome. I was skeptical but took a chance and very happy I did.