ComodoReviews of comodo.com

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Probably the worst company ever. Like many others they, they kept asking for more and more documentation. After you would fulfill that, they would keep requesting more. Every person over there also has a different set of requirements in regards to the documentation. They are currently holding my refund hostage and just hung up on chat when I asked about it. Which after reading below, again seems to be common. The people you talk to at customer service are just as terrible. See below for my most recent hangup. Alan 13:42 I need to speak to someone about refunding my order. I've sent multiple emails to **comodo.com, its been more than two business days and no one has contacted me. I wont be able to pass the validation phase with the requirements you have and I need this cancelled out and refunded. Hello? Jamie 13:46 stop sending multiple emails. Thats why you havent been refunded. Wait another 24 hours then come back on chat Alan 13:47 Your holding my money hostage because of multiple emails? Jamie 13:48 im not doing anything. I am in the sales department it takes 2-3 business days to receive your refund Alan 13:49 so the refund department told you it was because of multiple emails? (HANG UP) Chat Ended on June 25, 2018 at 13:49

Very bad support. Customer is ignored. Very bad validation process. They keep asking more and more documents. It is cheap, but in the end after paying a lawyer, or a notary to notarize the dozens of documents required, it will become expensive.

(0 Star) Very bad company....Ordered a EV SSL Certificate from them and just kept passing me around asking for sooo much stuff...Like all this effort for a ssl? Needed letters / Lawyers / ID / phone calls non stop / live chats. Once provided they just asked for more stuff so it got to the point of asking my CEO "is this worth it anymore?" Due to them phoning my CEO non stop (HIDDEN PHONE ID) it got to the point of him not even answering anymore due to it being another waste of his time so i decided to try help resolve the matter (Being staff) and contacted them to try sort stuff out but was told "Who even are you? your not a customer please don't phone again" and hung up...From that day i just really disliked this company. After providing them something they asked for it just wasn't good enough and they kept asking for more stuff or asked to phone our staff team 24/7.... Who wants non stop missed calls from a company for a SSL everyday?..We paid on the 16th and we still haven't got the SSL and its the 31th..................Feel like i've been scammed. Wish i just read the reviews...all these bad reviews are all stating the same problem i'm having right now. "We'll send you your SSL within the next 24 hours" 6 days later still no SSL and now getting told "We need more documents" etc...complete joke and waste of time...I'm 19 but about time i finish their validation i'll be around 96. Also after contacting them on live chat about the issues i'm having they just closed the chat.... Very childish staff team and in my opinion their the worse over rated company I've ever came into contact with. PS : They also told me the documents i sent wasn't valid but after contacting three different lawyers they all confirmed the document was fine for what they was needing so it just seems their trying to be difficult because we made a complaint to the management team which never replied anyway.

Bunch of cruddy email spammers. Avoid at all costs.

I'm afraid your worst fears are confirmed. I'm here because the customer support is so rude and unprofessional, not answering my installation question properly that I began to suspect a scam. The certificate didn't work but the guy didn't seem to want to help. The technical support link meant you had to register first but a chat line came up first. Eventually I registered but had the foresight not to use my normal password. I wouldn't use their keychain link either but its up to you!

Great products.

Very very bad customer service!!!!!