ComodoReviews of comodo.com

Update: May 28 2019 Sandy Shady from Comodo returned my calls. She was very polite and professional. She listened and apologized for what were not her mistakes. She refunded the 3 unauthorized charges that should be returned in around 5 to 7 days. Hopefully this works out fine as we like the product. At this moment we are still working on deciding what to do next. ====================== We started reselling comodo client security that now moved to itarian (partnership) and everything is falling apart. They have been auto-renewing packages of 20 licenses without our request or permission. We've been contacting them for a month and received no replies. We used the portal and emailed several email addresses given to us, placed calls. No luck. Nobody returns calls or knows anything. Left messages, no luck. After this our only option is hire an attorney and fight comodo, of course they lose a client and many many others because of their lack of honesty and support. Must say that I'm very disappointed and will only support my clients till their licenses expire. After will move all to another solution. Please, be aware! You risk it you lose it! COMODO is not a company to be trusted! I've notified them about their email servers mis-configurations... of course no replies! Most of the secure email servers won't receive emails from them! They don't care or don't have good enough techs for a simple task! AGAIN! BEWARE!

I am an individual with a code signing certificate from Comodo. The verification process needed to obtain this certificate was harrowing; but I understand the need and went through it. Ugh.. bad memories. Now, a year later, my certificate is about to expire, as was pointed out by an email reminder from Comodo. I looked up the procedure on their website and read that No New Verification Is Required if there are no changes. In my case there are no changes, so I paid the renewal money. Within a minute, problems were notified and a chat aid called Shawn insisted that verification has to be done because 'that is the process'. And that was that; there was no changing 'the process'. One of the worst services and most misleading info I have ever come across. I requested a refund and will find another way to publish my software.

Horrible experience. They are the most incompetent company I've ever dealt with. I purchased a Comodo EV SSL - I previously had a 1 year Comodo EV SSL which was going to expire so this new order was a renewal for the same company/website. In their re-validation process they didn't even look up my correct business name that I supplied...the company name they said they looked up was not even similar to my actual business name. Since the random business name they looked up didn't exist, they couldn't verify my business but they never contacted me to even say this. After 3 weeks of waiting I contacted them. They wasted so much of my trying to get to the bottom of what was taking so long to issue my certificate. Then when they granted my Comodo EV SSL certificate they issued it for my personal name, not my business. My business is NOT my personal name. The previous Comodo EV SSL certificate was my business name and I submitted the identical documents all of which clearly have my business name. I'm currently trying to get this fixed and they're extremely unhelpful, with zero common sense or attention to detail.

Überschreibt trotz vorheriger Häckchen Abwahl Browser-Settings mit eigenen Inhalten, Beim Comodo Browser werden eigene Partner als Standard-Seiten eingesetzt und überschreibt noch andere jede Menge Sachen einfach ungefragt, man merkt das dann wenn man später surft und arbeiten möchte. Ich suche weiter nach einer geeigneten Lösung und werde aber aufgrund meiner Erfahrungen jedem normalen User vom Betrieb des Programmes "Comodo Internet Security" abraten.Denn mit diesem Programm sind Probleme vorprogrammiert da nur Geld Interessen dahinterstehen. Die 5 Sterne Bewertungen sind in meinen Augen Fake hier und von Mitarbeitern der Firma selber? Ich jedenfalls habe den Eindruck wenn man sich die Jubel Bewertungen ansieht. Denn viele der 5 Sterne Bewerter hier haben nur 1 Bewertung abgegeben (wie man anhand vom Userprofil sieht) das ist FAKE! Zum Beipsiel User "merry" hier mit 5 Sternen, dieser hat 3 Bewertungen allesamt aber zu Produkten von Comodo selbst abgegeben, allesamt AM SELBEN TAG zum SELBEN PRODUKT! Und er kommt auch noch aus Indien wo Comodos Hotline Service sitzt, so ein Zufall. Also, wer ein wenig Hirn hat wird mir zustimmen, 95% der 5 und 4 Sterne Bewertungen sind FAKE.

I have used Comodo for a few years and when we cancelled my husbands account they kept taking money, claiming that we could only communicate with them via the original email account (which we no longer had, so would not action our request to cancel and took our money. This month I too have cancelled Comodo, emailed them and pm on fb ... no response. I told them I was cancelling and not to take the money from money account, they ignored this and took the money, but also after I 'supposedly' uninstalled the app they 're-installed' it and set it up for another 1094 days! Luckily I have Knowhow cover and they managed to delete it off my laptop, no way would I have been able to do it as they said they left hidden files to make it difficult for me to uninstall fully. Rang the bank who reversed the money as I had proof that I had tried to cancel and it was ignored. New bank card coming as it was a re-ocurring payment which means they have my card details and could try to take the money out again.

Do not use, ever. Having had responsibility for getting code signing certs for several companies I went against my instincts (use what I know) and used Google to find the cheapest. I don't think our 3 year cert is ever going to get validated as I'm stuck in an endless loop of ever more ridiculous validation requirements. There is absolutely no way their support staff have even a basic understanding of English which makes doing something technical like this frustrating beyond belief. Honestly the experience with the 3 big cert issuers may cost a little more but the process is smooth and well defined. I imagine getting our money back from these jokers is going to be just as frustrating unless I reverse payment at the bank. Edit - Another 24 hours, another cookie cutter response, with no mention of our refund. Unless you are US based and happy to pay for one of their approved "partners" to list you don't even think about it.

It feels like their whole system was created in 1950 by a group of mad scientists whose primary agenda was to inflict as much psychological distress on their customers as possible.

If I could give them 0 I will give it. I lost a day verifying ssl for a customer. Never could do it, because they are advertising their own company partners, in this case the stupid verification service they use is dnb.com. Use absolutely anyother ssl provider you will get less stress. The time I lost with comodo is equivalent to $250 so do your numbers. Do not go with them.