CommonReviews of common.com

Blake was helpful and responsive

I have been living in common building about more than 6 months. During this time common employees have been always available to assist , and help. They are very polite, smart, and well educated regarding solve any issues in building. Also, they keeps developing Rules which make commons building safe, and comfortable place to live. If you are a person who does not make drama and wants to live in Normal and well behave suite ,I suggest common.

The issue was resolved.

Very helpful!

If you decide to rent with common after reading all the bad reviews then that really is on you. Do not and I repeat do NOT allow desperation to keep you in a bad lease, stuck with bad management, and $1000s of dollars siphoned out of your pocket. I paid an application fee back in April with common. But after they “made a mistake” by telling me a lower rent amount during the tour then attempting to discreetly write in a higher amount in the lease agreement afterwards, I was promised my application fee would be returned. It has now been 5 months with nothing but empty promises, putting me on hold for hours on end, and hanging up on me! I have threatened to sue and I was hung up on immediately. They have filed fake support tickets and sent useless emails. The man behind it all (the agent who made the mistake) has blocked my number. I will report this company to the police if it comes to that. They are probably betting that I won’t dispute the charge or will get tired of reaching out to retrieve my money. I can only thank God I didn’t pay thousands in rent before the crap hit the fan. YOURE BETTER OFF WITH AIR BNB. Do not even dare take a chance with this company because you will not be the lucky one.

Ann responds very promptly and is very helpful

Friendly service Nice people thank you

awesome experience. super quick response time and very helpful