Comfyco FurnitureModern furniture store online at discounted prices in NY, NJ, PA, CT, MA, MD, DE areas. We do home delivery to NorthEast states and ship to many other states. Modern and Contemporary design, Bedroom furniture, Living room, Dining Room sets, Chairs, Leather sofas, TV stands, Coffee tables and more
Comfyco Furniture (comfyco.com) has 105 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing105 approved reviews, newest moderated first
Olga
I was very satisfied with my shopping experience from Comfyco.com. The sofa wad delivered within 5 days and assemble was easy. Customer service was outstanding. However, the color didn't match the description and I think it's just plain grey (though this is a manufacturer's fault).
Lovell L.
Dates on delivery on a websitee are not accurate, they say it's estimate, why you show them anyway?????? Delivery was late 10 minutes.
Response from Comfyco FurnitureJul 29, 2022
:) Well, that's what 'estimates' are for. It's not shipping. Thanks.
Taras I C.
I have ordered twice from this company and both times, I have been impressed. The furniture was delivered within the given time and was of a high quality. The website is super easy to navigate and the customer service is exceptional. Many thanks for you communication during ordering and delivery. Will definitely recommend and use your company again.
Response from Comfyco FurnitureJul 29, 2022
Thanks for kind words!
Courtney E.
I ordered Melange (black) Sofa and it arrived on Saturday, September 4, 2021. I looked up the measurements online before I purchased but when it arrived, it looked smaller in person. I told the 3rd party shipping service that I wanted to refuse the order and asked if they could take it back. They said I would have to contact the company. I reached out to customer service and Paul, stating I wanted to return it and sent pictures of it still in the box. Boy were they mean and nasty in their response back to me. Me: I received my couch today. I don't like it. It's smaller than I thought it would be. I would like a full refund please." Paul and customer service: "All measurements are given on a website - you are supposed to measure up your space to make decision of a purchase of something that important as furniture. It's not a clothing piece, you can't in most cases simply 'send it back'." Me: "I don't like it. Does it matter who I use to ship it back to you?" Paul and customer service: "It doesn't matter. What matters is in what condition it arrives. If it's going to be open, used, assembled, not in original packaging / shape - it will be denied for return. Thanks." "Oh, hold on actually. You've attached pictures of BOXES - how can you judge what couch is if it's not a couch? It's not even assembled. You don't judge a product size like that it has to be built - legs, arms, backrest, etc." Me: "Who do I use to ship this back to you? I don't want it. I would like a refund please." Paul and customer service: We are closed today, give us a call tomorrow, please: 732-893-8900 I'll be back to write a part 2 of how this phone call goes and what the outcome is.
Response from Comfyco FurnitureOct 14, 2021
First time we've experienced a customer who wants to 'return' a product without even seeing it + assembling it. It's like reviewing a restaurant food without tasting it. Absolutely mind-blowing. It's like seeing a nice outdoor 7-piece patio dining set in Costco and ask employee to bring a same set to a register and start complaining about the size of the box it came in. Obviously that box would be smaller in size, since everything inside has to be assembled to become a product. Brilliant. Product ordered (sofa in your case) is completely broken down, and comes in 2 boxes - no arms, backs, sides and legs are installed and attached to each other, it has to be built. You didn't even bother to open the boxes and install it, claiming 'it's too small'. 85-inch sofa is no way small by any standards, and that's what a product is lengthwise once it's assembled. However that was the reason for your complaint and 'return'. As for returns, yes, we follow some certain rules, since furniture is generally, heavy and bulky product and it has to be returned under certain terms. It's not as easy as shipping a t-shirt back. Once the product arrives back to factory and inspected a refund minus appropriate shipping fees will be provided. We'd like to help with any other questions you might have. Thanks.
LJ M.
I love it, just a bit “BRIGHT”! I received chair earlier than expected, pleasant surprise. Thank you for your professional service.
Eve
Very good experience. I would recommend. Furniture was exactly as expected and any questions I had were answered in a timely manner. Considering that I live in Florida, delivery was fast.
Irina G.
I am satisfied with the purchase of the sofa bed. Good quality and reasonable price. Delivery was fast and on time.
Liya R.
Great company, great furniture. Got furniture from them for the house , bedroom set - Paris, Sectional sofa, memory foam mattress, dining table, bar chairs, floor mirror and wall mirror. Looking forward to buy more suff from them and recommend to all my friends. Thank you, guys!
