Comfort MedicalReviews of comfortmedical.com

Good service, but online account set up is problematic, so I called your 800 number as indicated when the supplied duel authorization number provided online did not work, the person who answered was unable to help me, indicated someone with technical experience will call me back, but that hasn't happened yet. Why push me to setup an online account and then make it so hard to setup?

I have been very satisfied with the service provided by Comfort Medical since my husband's surgery and his need for ostomy supplies. My only issue has to do with the company policy of changing products that are perfect to new products that are less so. First, you changed the overnight drainage bag to one that is bulkier and thus less convenient. I understand that the previous bag was discontinued by the company that produces it, so it wasn't your fault. Now you have changed the sting-free adhesive remover from a really efficient product to a new one. The Esenta product provided is less effective and contains much less product, so I have to order three times as many, and they don't work well, so my husband experiences pain as I remove his skin barrier to change his ostomy bag. I am not at all happy with this substitution.

With Kind and Quick and Clean Service.

I love comfort medical. The only complaint I have is when the doctor does not sign my prescription, I am not notified and sometimes I have to remind the doctor to sign the prescription. Also, it would be reassuring to be notified when the doctor does sign the prescription and then my order is being processed. Other than that. I love Comfort Medical.

Started out rocky but ended satisfied. My first order

Always easy re-ordering my supplies

The only reason I gave a 4 is because I specifically asked for Hollister adapt ceraring slim #8815. I asked 2 different people multiple times. Needless to say I didn’t receive the hollister ring. I do not like the rings that I did receive. I also asked for Coloplast adhesive removal wipes but received different ones which I don’t like because they are too oily. Thanks

Was quick delivery once I called to find out why I had not received my order on the 2 of August. I called on aug 18. Got it in a few days after insurance issue straightened out