Frank P.
bad contact with sloan
waited 2weeks toget supplies appoved
Response from Comfort MedicalDec 30, 2020
Your feedback has been shared with our Patient Advocacy group.

Your best choice in ostomy and continence supplies. Free home delivery. Worry-free Process. Superior customer service. Call 1-800-223-4738 or visit www.comfortmedical.com
Comfort Medical (comfortmedical.com) has 5,088 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Health Equipment · ROYAL PALM BEACH, Florida
Excellent

Health Equipment · Fort Lauderdale, Florida
Excellent
Health Equipment · Miami, Florida
Excellent

Health Equipment · Boca Raton, Florida
Excellent
Showing 402 reviews with 4 stars · Clear filters
Frank P.
waited 2weeks toget supplies appoved
Response from Comfort MedicalDec 30, 2020
Your feedback has been shared with our Patient Advocacy group.
TEH
I was completely satisfied with the speed of processing the order. The only reason I gave a 4 star is because I couldnt get an amount for my portion of payment. I dont like surprises
Response from Comfort MedicalDec 29, 2020
Thank you for taking the time to leave a 4-star review. If you have further questions, please call Comfort Medical at 1-800-223-4738
customer
The personnel taking your order talk too fast.
Response from Comfort MedicalDec 22, 2020
Thank you for the feedback. This important step allows us to work on continuously improving our patients experience.
Edward
Very helpful, thank you!
Response from Comfort MedicalDec 22, 2020
Thank you for taking the time to leave a 4-star review and for being part of the Comfort Medical family.
tom K.
Everything works quite well with alerts and ordering each month. The last order, however, was a couple days later than usual, making me a bit nervous. Luckily the shipment arrived on the very day I needed it. Just a bit too close for comfort.
Response from Comfort MedicalDec 28, 2020
Thank you for the review. We're sorry to hear there was a delay in your order. It’s important to us that our customers are more than satisfied and if you have any further concerns please call 1-800-223-4738
customer
It's fine. I just wish I could stick to one person each time I call instead of getting a different person every time.
Response from Comfort MedicalDec 28, 2020
Thank you for the feedback. This important step allows us to work on continuously improving our patients experience.
Jimmy L.
Smooth as silk.
Response from Comfort MedicalDec 17, 2020
Thank you for taking the time to leave a 4-star review and for being part of the Comfort Medical family.
customer
I've been ordering ostomy supplies from Comfort Medical for several years and I'm very happy with the overall service. I'm very happy now that I can order my supplies on-line...it's much easier. My base order each month usually doesn't change. However, there are some items that I don't need each month, and I historically order them just when I need them....such Eakin seals which I only need every 3 or 4 months. I wasn't able to add them to my order this last time, the system only appears to let me repeat last months order. I would like to see this fixed.
Response from Comfort MedicalDec 16, 2020
Thank you for your feedback. Our online reorder process is still in the early stages of development and your response has been shared with the correct team.