Comfort MedicalReviews of comfortmedical.com

The telephone sales rep was very helpful It was a pleasure.

I was a long time getting needed supplies. When I called yovr cs and spoke with Beverly, she said I hadn't received them because the doctor had not sent you a prescription for the order.I asked Beverly to re-submit the request. When I called my doctor, I was told they had not received any. request. The doctor office took your phone # to call you. I don't understand why I wasn't comtacted to let me know why my order wasn't being processed because I made it clear that I was completly out of several items.

Enjoyed speaking with employees very simple

Very good customer service. Only negative is that the very nice bag I received for cath storage and transport is not large enough to conceal the catheters within. Your sensitivity and the wealth of information you provided were exemplary.

I was satisfied with Comfort Medical.

Kind, timely and friendly service. Problem is I’ve requested a catalog of your products the last two times I’ve placed my quarterly order and have yet to receive one!! I’d like to know if there are new/better ostomy products out there.

Always treated with respect and help

Delivery of items is very good. Ordering can get tricky online sometimes but I do prefer it. The billing however, is usually a problem which this past year has required several phone calls to fix. But the business office people are always pleasant and do their best to try and remedy the problem.