Kenneth B.
I got them just in time thanks
I got them just in time thanks
Response from Comfort MedicalDec 4, 2020
Thank you for the positive feedback. If we missed something in regard to the rating, please call 1-800-223-4738

Your best choice in ostomy and continence supplies. Free home delivery. Worry-free Process. Superior customer service. Call 1-800-223-4738 or visit www.comfortmedical.com
Comfort Medical (comfortmedical.com) has 5,088 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Health Equipment · ROYAL PALM BEACH, Florida
Excellent

Health Equipment · Fort Lauderdale, Florida
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Health Equipment · Miami, Florida
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Health Equipment · Boca Raton, Florida
Excellent
Showing 345 reviews with 1 star · Clear filters
Kenneth B.
I got them just in time thanks
Response from Comfort MedicalDec 4, 2020
Thank you for the positive feedback. If we missed something in regard to the rating, please call 1-800-223-4738
Dottie A.
HORRIBLE! RUDE, IGNORANT PEOPLE WHO DO NOT CARE IF YOU RUN OUT OF SUPPLIES. WHEN REORDERING SAYS I NEED DOCTORS ORDERS TO GET A LARGER BAG FOR MY DAUGHTER. I CAN ORDER THE SAME THING ON AMAZON AND I WILL NOW-- THEY TOOK A MONTH WHAT SHOULD'VE TAKEN A FEW DAYS AND I STILL DON'T HAVE THE PRODUCTS!!! AND YOU DIDNT KEEP ME UPDATED
Response from Comfort MedicalAug 10, 2020
We strive to expedite where possible and keep our patients informed along the way.
Dan K.
I have had one of the worst experiences ever dealing with this company. I have now placed my 5th order and have had issues with every order. This company lacks any communication to their customers. their customer service is terrible and they are highly unreliable. I have experienced issues ranging from all the wrong product being sent to orders not sent at all. In fact my last order I placed 9 days ago and still have not received it. I have to communicate with my doctors office to get any scripts changed, and frankly I have to do every piece of work in the supply chain with the exception of actually filling the box and sending it. I would highly recommend using a different supplier and I would switch right now if I had this long term
Response from Comfort MedicalMay 11, 2020
We are sorry to hear this. Please call 1-800-223-4738, so we can investigate further.
Gerald P.
I received my order today, opened the box and what a mess there was it looked like it had been opened and all things thrown around. I took a photo of it and would like to send it to you. Can I please have a copy of my prescriptions so I can go another company. I'm not used to this kind of terrible service. Also you cannot supply me with all my supplies the order taker the time before this order told me to go someplace else to get what I need. I need to have Nu-Hope belts for my condition and since your company told me to go someplace else, I'm g0ing to another company that can fill my needs. going to take you up on your offer. Thanks You, IT HAS NOT BEEN A PLEASURE DOING BUSINESS WITH YOU.
Response from Comfort MedicalApr 7, 2020
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.
NY R.
I informed you that my son had passed away and your company continued to bombard me with emails. Extremely hurtful and disrespectful at this difficult time.
Response from Comfort MedicalApr 3, 2020
We’re sorry to hear of this experience.
.Richard R.
placed a order on 1-30-20 was going to be shipped 0n 2-14-20 called today to see why I haven,t got my order. all they said it was just shipped yesterday . no calls no emails to let me no anything.
Response from Comfort MedicalFeb 20, 2020
Thank you for the feedback. This important step allows us to work on continuously improve our patients experience.
Jim
I have already written a review. Apparently as well as publishing misleading advertising, you don't pay any attention to any review that isn't praise.
Response from Comfort MedicalDec 23, 2019
Your feedback has been shared with our Patient Advocacy group. This important step allows us to work on continuously improve our patients experience.
possible C.
Comfort Medical would not meet my needs.
Response from Comfort MedicalDec 18, 2019
Please call 1-800-223-4738 and speak to one of our representatives about other options that may be available.