Comfort MedicalYour best choice in ostomy and continence supplies. Free home delivery. Worry-free Process. Superior customer service. Call 1-800-223-4738 or visit www.comfortmedical.com
Comfort Medical (comfortmedical.com) has 5,088 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Health Equipment · ROYAL PALM BEACH, Florida
Excellent
Health Equipment · Fort Lauderdale, Florida
Excellent
Health Equipment · Miami, Florida
Excellent
Health Equipment · Boca Raton, Florida
Excellent
Showing 402 reviews with 4 stars · Clear filters
customer
Everything was fine except the ordering process. I got emails and phone calls reminding me to reorder. When I tried I was informed it was too early. I was outside the two week supply. If I can't order, why send me notifications to renew?
Response from Comfort MedicalFeb 16, 2021
Thank you for taking the time to leave a 4-star review, your feedback and for being part of the Comfort Medical family.
Gretchen
I've ordered our first supply order for my Mum. I had just entered my personal information into the computer when my phone rang with your service representative. It was later in the evening of a long day and I wasn't prepared to gather my brain cells and make an organized or complete first order. Nonetheless, your representative was helpful and patient. My order contained enough (?) of the proper bases and bags but some boxes of things I'm not even familiar with. Overall, once I realize what I need to order each time , I'm sure we'll have a great relationship!
Response from Comfort MedicalFeb 11, 2021
Thank you for taking the time to leave a 4-star review and for being part of the Comfort Medical family.
Robert W.
I enjoy and appreciate the prompt services. They always ship on time, never late. I have ordered catheters for two years and never had a problem with anything.
Response from Comfort MedicalFeb 11, 2021
Thank you for taking the time to leave a 4-star review and for being part of the Comfort Medical family.
customer
The shipping convenience is great unfortunately in a snow storm the box was not wrapped in plastic so it was soaked otherwise a great experience
Response from Comfort MedicalFeb 8, 2021
We’re sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies. It’s important to us that our customers are more than satisfied and if you have any further concerns please call 1-800-223-4738
Ed W.
I got my shipment when I expected.
Response from Comfort MedicalFeb 4, 2021
Thank you for taking the time to leave a 4-star review and for being part of the Comfort Medical family.
customerlanarh
It took several weeks to get my order. I finally had to email to find out what was taking so long.
Response from Comfort MedicalFeb 4, 2021
We’re sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies. If you have any further concerns please call 1-800-223-4738
Marcelo
The catheters are good, but too soft to penetrate the urethra, just that.
Response from Comfort MedicalFeb 4, 2021
We’re sorry to hear of your less than satisfactory experience with the products you received. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. Please return our call to 1-800-223-4738
Rob S. Vermont, U.
Fine as always. Thanks for the quick service.
Response from Comfort MedicalFeb 2, 2021
Thank you for taking the time to leave a 4-star review and for being part of the Comfort Medical family.