Diane P.
The friendliness and competence of all…
The friendliness and competence of all of the staff! Very little hold times. Quick response with RA Number.
Response from Comfort MedicalJun 13, 2023
We appreciate your feedback

Your best choice in ostomy and continence supplies. Free home delivery. Worry-free Process. Superior customer service. Call 1-800-223-4738 or visit www.comfortmedical.com
Comfort Medical (comfortmedical.com) has 5,088 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Health Equipment · ROYAL PALM BEACH, Florida
Excellent

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Excellent
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Excellent
Showing 3,934 reviews with 5 stars · Clear filters
Diane P.
The friendliness and competence of all of the staff! Very little hold times. Quick response with RA Number.
Response from Comfort MedicalJun 13, 2023
We appreciate your feedback
Richard C.
Quick and easy! No hassel!
Response from Comfort MedicalJun 13, 2023
Thank you for sharing this experience
Michael
Well, it was an easy ordering online, and my supplies in fact shipped one day late .. my email specified they would ship on Memorial Day Monday,.. I was not expecting that they would but they did ship the following Tuesday which was reasonable. Being highly completely and totally dependent on my support shipment and completely reliant on comfort Medical to be 100% accurate and dependable and 100% factual with information at all times. Since social security funds are released early if the pay date falls on a holiday and Medicare is just an agency of the government, I feel that my supplies should have left comfort Medical on the last Friday before and if it required a mark up cost for overnight next day due to the holiday, that exactly what I deserved on this occasion,, I with the company long term and a bunch of money is spent with your organization and once in a great while it would not hurt my feelings to see that my business and continued relationship going forward is of value to comfort Medical.. I’m not really seeing that the service is as good here as it once was..
Response from Comfort MedicalJun 13, 2023
We appreciate this detailed feedback
KAAREN
you always make SURE I Have the supplies i need for my ostomy. they come in a timely manner and you are very helpfull. i have been a customer for many years and u have sent me samples to try which helped me greatly when i was a newbie. thank you
Response from Comfort MedicalJun 13, 2023
Thank you for sharing this positive experience
None
Dependable product delivered on time- what could be better?? An oddity- catheters were delivered in 2 shipments, no problem. But each had a partial box in a plastic bag. First, shipped 347-17 in a baggie and the second, shipped 193 with 13 in a baggie. All loose catheters appear intact, but isn't this odd?
Response from Comfort MedicalJun 13, 2023
We appreciate your feedback
William H.
Comfort is always very efficient with excellent follow up and courteous service. Personnel are customer-oriented and knowledgeable.
Response from Comfort MedicalJun 8, 2023
Thank you for the positive review
Linda
Easy answering questions online and ordering.
Response from Comfort MedicalJun 8, 2023
Thank you for the positive review
Samuel
Everything I ordered is on time and accounted for
Response from Comfort MedicalJun 8, 2023
Happy to hear that