Comfort MedicalReviews of comfortmedical.com

Had to call the sales reps three times in order to get a definite answer on the status of the catheter order. Finally the last rep I spoke to confirmed they would ship that day.

Poor communication between Dr, vendor and patient, but all got resolved in a reasonable amount of time.

the only problem I can only see one order on the app. I have a colostomy and a urostomy, two different doctors two different orders but only see one on the app. somebody was suppose to contact me 2 days ago to help with the problem, still waiting

I would like to be able to change the quantity or add to the order instead of just copying the last order when I use the app.

So far so good shipping was fast I'm still getting used to the product I can give a better review in a month or so once I'm familiar with what I'm using

Excellent, knowledgeable and caring staff. Rough start with promises of quick delivery. Other than that, everything is as expected.

It took a while to accomplish a positive result. In the end all was done to my satisfaction. Than you for helping me.

The only problem I had was a week delay in my shipment because my in-home nursing company did not send in the paperwork they were supposed to. However, had I known the issue I could have inserted myself into the situation and got the matter resolved. After I found out what the problem was I did call the nursing service and get the matter taken care of. Also, I had previously used Hollister pouches without problem, but for some reason the shipment I got does not allow a pouch to stay on for more than a day.