Comfort MedicalReviews of comfortmedical.com

It comes 2 weeks earlier than I need it. Otherwise it was ok.

Promptly received my order. So appreciate that!

There was an issue as to when supplies could be sent to the house. I do not know what changed but supplies were promptly delivered. We were very thankful for that

Customer service has been vey helpful

I was surprised to see how easy it was to use.

Got a follow up call about my order and then got sent to another phone extension and no one picked up. It wasn’t an urgent medical/support question so I hung up. Have only received one order so far and I’m sure the more I learn about my health, the better Comfort Medical will serve my needs.

Once we were setup, service was great. Couple notes….don’t overpromise and under deliver. If your voicemail says you will return calls in 48 hours, and says not to call back with the same topic….call back in 48 hours. My call was returned 1 week later. If that’s your turn time, state it accurately. Same with your representatives. When she tells me she will call back in a day, and again it takes a week, properly state your turn time. I understand your office may be insanely busy. I only ask proper expectations of return communication be better set.

Wanted another brand which was discontinued. Company substituted product which is what I already had and do not like. Will use but will not order again.