Comfort MedicalReviews of comfortmedical.com

There's always an issue with processing my orders on time.

It took a MONTH to get supplies. Numerous times I was told it was ready to ship then later told something else. You can't wait a MONTH to get ostomy supplies. We are done and going somewhere else.

Still not sure why 1 month of supplies shipped. The two times I called was no help.

We experienced difficulty in getting product and it took several calls to get enough of the correct product. Thank you for your response.

No it's the wrong item, the bag is bigger than the base, so you have to rig it to make it fit, if they can't make this right I'm going with another supplier

I still have yet to get the medical supplies i need. I was sent the wrong bags so i was told that ups or someone like that would come and pick up the boxes of bags. Even doing so i have not received the correct ones. Yes i have been on the phone multiple times with my family dr and my surgeon not to count endless calls to your company. I hate giveing bad reviews but its my health and its starting to get scary i have a feeling i am going to be in the hospital because no one knows what the other person is doing and its honestly sad. I do hope things change and no one else has to go through what i am.

Over the phone personnel are very unfriendly and not very helpful. The company seems very unorganized. Not a good experience for anyone let alone someone who is suffering in some way and therefore seeing your products.

I have been using your company for a very long time but the last two orders are not satisfactory. I expressed that I did not want the catheters to come in individual boxes of ten but they came that way anyway. I'm very dissatisfied and will find another company. This an edit from the above rating for Comfort Medical. Comfort Medical immediately reached out to me and has hopefully resolved the problem.