Comfort MedicalYour best choice in ostomy and continence supplies. Free home delivery. Worry-free Process. Superior customer service. Call 1-800-223-4738 or visit www.comfortmedical.com
Comfort Medical (comfortmedical.com) has 5,088 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Health Equipment · ROYAL PALM BEACH, Florida
Excellent
Health Equipment · Fort Lauderdale, Florida
Excellent
Health Equipment · Miami, Florida
Excellent
Health Equipment · Boca Raton, Florida
Excellent
Showing 345 reviews with 1 star · Clear filters
customer
Wrong items shipped! Reported by phone, no return label or correct product shipped yet!!
Response from Comfort MedicalMar 22, 2022
We appreciate giving Comfort Medical the opportunity to rectify the situation and provide the level of service we are committed to do.
Ronald M.
Because my urostony pouches are half the size of my old pouches I got from you what happened??
Response from Comfort MedicalMar 15, 2022
Please call 1-800-223-4738 for options that are available to you.
Carole H.
Multiple reps gave multiple excuses and reasons and explanations and promises for 2 weeks with no results. Terrible service!
Response from Comfort MedicalMar 14, 2022
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.
Bob
Delay Delay Delay
Response from Comfort MedicalMar 10, 2022
We appreciate giving Comfort Medical the opportunity to rectify the situation and provide the level of service we are committed to do.
customer
Not good on billing issues
Response from Comfort MedicalMar 8, 2022
We are sorry to hear this. Please call 1-800-223-4738, so we can investigate further.
Ed S.
Received the wrong items twice! Spent two days and several calls to straighten out the mess. Was finally able to connect with Nicole in Customer Service that was able to arrange for delivery of the correct products and pick up for wrong products that were shipped to me. Didn’t give me much confidence in this health care provider. Fortunately the wrong deliveries were not life threatening!
Response from Comfort MedicalMar 3, 2022
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.
customer
Not the product I wanted. Please send a RA # and a return shipping label.
Response from Comfort MedicalMar 2, 2022
We are sorry to hear this. Please call 1-800-223-4738, so we can investigate further.
Gale
I have had to send back orders twice now, they keep sending the wrong bags and then talk like it's my fault, I am going to try one more time then I will call Edge Park. They also said they would send me samples of different kinds of colonoscopy have to try, never seen them, but that didn't surprise me with delivery being the way it is! Gale
Response from Comfort MedicalMar 2, 2022
We are sorry to hear this. Please call 1-800-223-4738, so we can investigate further.