Comfort MedicalReviews of comfortmedical.com

As a new ostomy patient, I felt like my world was spinning out of control. The customer service personnel and staff nurse could not have been any nicer to me. The products arrived in a timely manner and they were just as expected. I will definitely continue to use this company for my supplies. Highly recommended! January 19, 2022 Update... Billing at Comfort Medical leaves a lot to be desired. Today I received another bill for my portion of the cost of the supplies. My original check cleared my account on 12/20/21. The CSR said she would 'make note of it' and was quick to say 'yes' when I asked if they would like a photo of my cancelled check. This part of the experience has not been good. To be continued....

The delivery and order quantity was great no complaints

Everything came in as ordered in time.

Great company, very responsive, ease of ordering.

I contacted Cmfort Medical online and had a rapid exchange of information with a very experienced staffer. When I was finally able to order products, they continued with the efficient email and phone calls. The products arrived on time and with good tracking information. I couldn't be more pleased with the service.

Received everything I ordered and it was timely. No complaints to date.

Joanne has been amazing!

Comfort Medical is exactly that - a Comfort! I am new to the ileostomy world and wasn’t sure of my needs or how to go about getting supplies. The customer service rep is so helpful, guiding and explaining and contacting my surgeon for orders. I didn’t have to do anything except wait for my order to arrive. The arrival was a lot faster than I thought it would be. Within 5 days Comfort Medical got the order from my doctor and the supplies were at my house! Can’t ask for better service than that! Thank you!