Comfort MedicalReviews of comfortmedical.com

I started the process with an online enrollment. However, mid-way through the process, I changed my mind and abandoned the process. Then they called me to finish the enrollment process. I spoke with the rep, asked a few questions about how this works, and found out that they don't actually ship/sell anything, they just bill the insurance company. I said I wasn't interested. Then the phone calls started - 3 to 4 a day. I answered one, spoke to the rep and said I had already told someone I wasn't interested and to put my name on their Do Not Call List. Did that work? Nope. The calls just keep coming - still at 3 a day. Enough Already!

I am a new customer and not happy with how it is going ,it was all going well until the box with my order came and it was only part of the order it had not even one of the Catheters .the main part a count of 330 was not in the box???? I called and reported it and was told they would be shipped ,,,,a girl called to see if I was happy with things and she transferred me to another person who said that they were being shipped ..but I have not seen the Item and am running out of the ones I need daily.......SO no I am not happy at all!!!!

I still haven't received my order. First they said monday, then Tuesday and it still hasn't shown up. Guess I will look for someone else to take care of my needs.

Still haven’t received my osteomy supplies and I ordered them 2 weeks ago!

wrong items sent

They have not been getting the Cathers I have to use every day. They have sent me 2 boxes of male Cathers. I am a female. The last time I spoke with a rep., she sounded love me she just wanted to get me off the phone. I have to have Cathers! I have started calling manufactures. The man with Coloplast was very helpful. Also ran into a rep for Cathers today in my urologists and maybe where I get my supplies .

They told me our insurance coved them they sent out supplies only to turn around abd say our insurance dose not and they want the product back...

We have been dealing with Comfort Medical since March, 2022, in an effort to secure Ostomy Supplies for Doris Radcliffe Hefner, 01/14/1937. The supplies requested are: (1) Hollister One Piece Ostomy Pouches, #8448, presized to 1 1/4 inch diameter. (2) Medline Urinary Drainage Bag, REF DYND25405S (3) Medline SUREPREP Protective Wipes. No initial shipment on these items has been received! We received, by mistake, a full box (2ft.x2ftx4ft) of Catheters. Contacted Comfort to received multi-apologies and promise of expedited shipment of correct items. Never received! Received email on May 2, estimating order shipment on 05/02/2022, with confirmation email with tracking number to follow. Never received! Learned Comfort had contacted Doris' Surgeons office on 05/04/22. Comfort reported the receipt of signed paperwork on 4/21/22, Called 2 persons at Comfort this a.m., promising return call. None received! WHEN IS THE ORDERED SUPPLIES GOING TO BE SHIPPED? If no satisfactory response I to his question is not received by 5:00 p.m. today, 04/06/22 we will cancel the order with Comfort and secure a reliable source for the needed Ostomy supplies. Phone # is 864/528-5277. John Hefner (Spouse) I expect a Response!!!!!!!!!