customer
Satisfied with the service.
Satisfied with the service.
Response from Comfort MedicalApr 26, 2022
Thank you for the positive feedback.

Your best choice in ostomy and continence supplies. Free home delivery. Worry-free Process. Superior customer service. Call 1-800-223-4738 or visit www.comfortmedical.com
Comfort Medical (comfortmedical.com) has 5,088 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Health Equipment · ROYAL PALM BEACH, Florida
Excellent

Health Equipment · Fort Lauderdale, Florida
Excellent
Health Equipment · Miami, Florida
Excellent

Health Equipment · Boca Raton, Florida
Excellent
Showing 402 reviews with 4 stars · Clear filters
customer
Satisfied with the service.
Response from Comfort MedicalApr 26, 2022
Thank you for the positive feedback.
customer
Hello, the only issue I had was that my spouses products were never mailed the first time and had to call again. After that we received our products.
Response from Comfort MedicalApr 26, 2022
We appreciate giving Comfort Medical the opportunity to rectify the situation and provide the level of service we are committed to do.
customer
Hi. The only thing that kept me from giving a 5 star rating was the fact that I had to call to make sure everything was in place for our first shipment. It was not, as it turns out. It is just so hard as a guardian to have to always be "checking up" on different parties involved in the process. I discovered that a fax was sent to Lynn's urologist with a number out of place. I also discovered that Lynn's orthopedist was contacted to authorize Lynn's catheter supplies. Fortunately, they called me, and I was able to assure them that the urologist was the one needing to authorize those supplies. So many phone calls for what should have been a pretty easy process. Anyway, my contact at Comfort Medical was kind, appropriately concerned, and anxious to rectify the situation. I just wish I had not been the one who discovered there was a problem.
Response from Comfort MedicalApr 26, 2022
We realize how important it is to be sure we exceed expectations for all our patients and appreciate the feedback when something is missed.
customer
Two of my deliveries were 60 catheters short.
Response from Comfort MedicalApr 12, 2022
We are sorry to hear this. Please call 1-800-223-4738, so we can investigate further.
Hal W.
Great service, timely deliveries, just wish we got more prep pads. I understand you all have no control over that ..
Response from Comfort MedicalApr 7, 2022
Thank you for the positive feedback.
customer
Packaging could be better. Needs more filling inside and more tape. Thank you.
Response from Comfort MedicalApr 6, 2022
Thank you for the feedback. This important step allows us to work on continuously improve our patients experience.
Customers Jim H.
Package arrived quickly and was complete. Should last long… actually three months before a refill.
Response from Comfort MedicalApr 6, 2022
Thank you for the positive feedback.
customer
Great job but I wish there was an online or physical product list or catalog available.
Response from Comfort MedicalApr 5, 2022
Thank you for the feedback. This important step allows us to work on continuously improve our patients experience.