Comfort MedicalReviews of comfortmedical.com

I received the wrong products in a three month order of ostomy supplies. I called three times trying to speak to some one about the errors but was put through to a line that assured me that a representative would return my call. At no tome was I asked for my name and phone number, so of course no one returned my call. Finally I called a different number — some one whom I have spoken to about trying new products. Though they could not handle my returns they did email the manager of the correct department to call me back. Within minutes I did receive a phone call and worked everything out. A real person needs to be taking calls in the ordering department!

Works OK, except for the coude tip. Coude tip is difficult to get started initially. Sometimes difficult to keep the coude tip facing upward (up). After getting past the sphinter muscle, it works fine. Getting somewhere around 200+ ml of urine, per cav depending on time of day. sometimes prior to bedtime (10:00 PM) I get more. Sometimes get up after falling asleep to cav. Depends on what I eat or drink. I have diabetes, so blood suger can get low during the night. Have to adjust what i eat prior to bedtime. Thank you for your great service under the conditions. Will I ever be able to stop using the catheter?

First order I received wrong barrier to a high output bag. An error was corrected immediately. Thank you Linda Gilbert

Your Covidian Dover urine bags are no longer available to order? Why? I loved their ease of use.

You were to let me know when the Bard Spirit 3 exterior catheter arrived, they came in and now there out, no notice came to me. Call or E-mail.

The package which was supposed to be delivered on the 1st, never arrived. On the 5th, I called to ask what happened and was told it was lost and a replacement was shipped for next day delivery which I did receive the next day before noon. So my first experience gets no stars, my second experience gets 5 stars.

Still waiting for my first order. It’s been about 2 weeks at least since I placed the order. Luckily I still have supplies from my previous provider. Hopefully things will improve when I reorder.

Supplies should be shipped when they tell you they are going to be shipped. I have been without supplies twice now in the past 7 months. That’s not even counting the times they have sent the wrong supplies.