Comfort MedicalReviews of comfortmedical.com

2 orders ago, somehow my order got messed up. I was contacted by Comfort, I explained how to fix it. I received the order, it was wrong, I tried to call and never received a call back. Last month when I placed my order, I had to order per the previous order, I was using the app. After placing the order I tried calling Comfort, I requested a call back, never received a return call. I received the wrong order. I called again this month, the lady who helped me was very kind, she explained why I couldn’t get the product I have been getting for a year. I was very frustrated that I wasn’t given this information before and also that I didn’t receive my call backs.

Very angry and doesn’t give info

I ordered sureprep skin barrier wipes - double checked with the rep that we had the right ones. He sent skin prep pads with alcohol ( a black pkg) not the white pkg barrier wipes that do not have alcohol. My skin is very enflamed and this HURT when I used the new alcohol pad that he said was “ the same thing” nope. Not the same. Very painful and frustrating. I’m new to all of this but will know next time to have product numbers.

your very knowledgeable , friendly, fast, and I will not use no one else👍🙄🙄🙄🙄👍👍👍👍

I would give a higher rating if I could make changes to my last order through the app.

Two weeks since ordering our ileostomy bags and we still don’t have them! The correct code was given however the wrong bag was sent. Promised to receive by UPS on Saturday and of course nothing showed up. Very disappointed when I have been calling all week to ensure we would have them sooner than later since we are going away. No one listens to the consumer anymore!

I tried to place my reorder via your website; however, it would not permit me to because it said an incorrect amount was entered for my M-9 1 oz. bottles of deodorizer. I didn’t make any changes to the order. I couldn’t submit my order until I finally received an email that gave me a link to click and automatically reorder the same supplies.

I was disappointed to receive the silver packets to lubriant rather that the white ones. The white ones are easier for these arthritic hands to open than the silver ones. But I was pleased that the order came so quickly.