Comfort MedicalReviews of comfortmedical.com

Reordering my catheters was easy-peasy. No fuss or a lot of effort on my part.

Comfort Medical has been extremely helpful to me. They are very knowledgeable and take the time to explain everything so you understand. I definitely recommend them to anyone needing any sort of medical supplies. I will continue to use them in the future.

Comfort medical called regularly to let us know the status of our insurance coverage until it was approved, and then they called to let us know that we had been approved and would be moving forward. They were very helpful and friendly in the process of receiving our first shipment of medical supplies.

They called and checked on me several times!

Custom medical did a great job. They did send me one wrong product. I needed a package of 50 peri-stoma cleanser wipes and got two boxes of 5 individually wrapped wipes so I’ll run out before I can order again. They sent me a catheter bag for supplies but I have an Ostomy. I still give them a five star because this was the first order and I received my supplies quickly and look forward to doing business in the future. Customer service is great.

Always very helpful and pleasant

The representative that I spoke with did not rush our conversation one bit. Dena listened to my concerns that I have extremely sensitive skin that can rash up and blister from surgical tapes (caused by my various chemotherapies) and need skin friendly supplies. I have had an ostomy previously but was taken down 4 years ago. This time, it’s for “keeps”. I used Coloplast then and knew that this time I will use your products again. Of course I couldn’t remember the names or uses of some of the products, but Dena explained everything to me very thoughtfully and allowed me time to cry at times during our chat. She emailed me videos about the different products so it will be easier for me to retain. I asked her how long she has worked for Comfort Medical, and found she’s quite the veteran with 18 years in. I could tell that she enjoys her job since she treated me with such respect and understanding. Thank you very much for treating me so well.

Couldn't be happier with the service you have provided me. When my insurance Couldn't get it together, comfort medical took care of my needs. Thank you for not just making me a number.