ComfortkeepersReviews of comfortkeepers.com

I am a disabled Veteran with a severe anxiety disorder and ptsd. The other day I had some difficulty breathing through my nose and I needed more air and I needed medicine from the cupboard and my helper started dragging all kinds of things out of the cupboard and my anxiety went up and he left. He just left me and when I called Comfort Keepers to find out why he never come back, they said he said that I yelled at him and if all that is so, I thought it was against the Americans with Disabilities Act to cite the symptoms of somebody's disability as a matter of blame or personal fault, and certainly not to deny anyone's services. In any case they immediately discontinued services to me without even asking me what happened or if I'm all right even. And by the way I don't know why I would yell at him, I don't talk to people like that. My voice have been up in my severe anxiety which I was even having trouble trying to speak as I didn't have my voice box unit handy. They never were interested or attempted to find out from me what happened. It was one-sided and it was their side only, the guy was kind of lazy anyway; most of the time he wanted to sit around and talk. He just vanished and left me when I needed him the most, in a vulnerable moment left alone and no call back from comfortkeepers. Of course I'm not being made privy to any of these things or claims or writings so where's the Justice in that? There isn't. It's a sketchy organization made of basically sketchy people who can't seem to hold a job for very long. The workers constantly complain about the amount of money Comfort Keepers gets from the Veterans Administration per hour compared to their hourly wage as workers. The workers can't stand Comfort Keepers because they get their schedules moved around so much and often don't even get 32 hours a week which they State they must have to keep their households running. For me the bottom line in all this is that they cite the symptoms of my disability as the reason to disqualify me from receiving services. That is directly against what the Americans with Disabilities Act which states that its illlegal to cite the symptoms of someone's disability as a basis for rejecting them from receiving government services, as well as government subsidized services.

Raleigh/Durham Area - Caregiver left my parents without a replacement for a day and a half during which time my elderly mother fell and suffered a head injury. She is now in rehab, where she has been for over a week. Not to mention, one of their caregivers “persuaded” my dad to loan her $1200 which has never been repaid. Buyer beware! Complete lack of compassion and care.

This is for the Denver team. I would avoid this at all costs. The care givers are sweet and competent (when they show up) though the office staff is AWFUL! I can't even begin to address the lies, weirdness, rudeness, negligence (sending unvaxxed people to an elder with lung disease at the height of the pandemic????), and overall inability to send staff reliably. I get that we are experiencing deep staffing shortages, and we tried to work with this, but the rudeness and unreliability were completely uncalled for.

As a former employee, I must say that this is not the place to you want to work for. HR manager will spend 4 weeks jerking you around for the onboarding. Onboarding is filling out the application, filling out the background check information, filling out the tax forms and completing orientation and training. Very poor communication, cannot be bothered to call you back more than twice in one month. Then HR manager will send an email "letting you go" because you "failed to send proper documentation" in a "timely manner" even though you called them at least three times a week in 4 months, asking what you need to do next and when. Poor communication, poor management. And then when you call corporate for resolution, HR manager will harass call you and leave angry voicemails. If this is how they treat employees, how do you think they will treat customers? DO NOT work here, it is a waste of your time.