T P.
Their delivery partner refuses to…
Their delivery partner refuses to deliver to apartment buildings. I find it difficult to trust Colourpop considering they've put their trust in such an unreliable partner. In Canada they deliver with DHL, who then contracts TFORCE to do final mile delivery. TFORCE refuses to deliver to apartment buildings. TFORCE also does not allow later pick up from an alternate location. If you are unable anticipate their arrival and meet TFORCE at your door (but they don't actually ring your door or call you), they will mark your package "return to sender" without notice or alternative options. Unfortunately this means I will no longer be able to order from Colourpop. As much as I enjoy their products, knowing they don't care about their costumers and have chosen to align themselves with such a disappointing and inappropriate partner means they are also disappointing and unreliable.



