ColourpopReviews of colourpop.com

ColourPop, I can’t comment on your product quality because I NEVER received my order. But your customer service? Absolutely appalling. I ordered over $60 worth of products to the UAE. My package never arrived, yet your records say it was delivered somewhere in the UAE, making it difficult to dispute the charge with my credit card company. For over THREE MONTHS, I’ve contacted you repeatedly and given you countless opportunities to make this right. No refund, no real solution. You’ve kept both my money and the products I never received. Instead, I get the same copy-paste response ending with a little heart, telling me it will take time to resolve. 🙃 And I’m sure your response to this post will be the usual “please contact us.” I HAVE. Repeatedly. For months. International customers, think twice before ordering. Based on my experience, ColourPop has shown absolutely no accountability or consideration for its international customers. 💔

First time buyer from this company and bought as a gift, really wish I hadn't bothered and will never buy from them again Never recieved my order and even if i had, Colourpop refused to honour a promotion they was running ( A free gift included with a bundle) even though I emailed before they sent the order to remind them to include it Since the order never arrived I suppose I can chalk the whole thing up as a scam

Their duo stick suck every shade is a muddy brown. Nothing duo about it. I got every shade and they all were just a plain muddy brown. What a Hugh lat down.

This company does not offer returns for any reason. Their colors are completely different from what they advertise. Pretty cheap products for the price also. A company who does not have a money back guarantee is a shitty company. Don’t buy from this company because you will not be getting what they lead you to believe it is!

I am just too pale to wear this shade. But I am open to trying others. I like a bright eye effect. And this color in particular didn’t work for me

I've been unable to place an order for a week. It keeps getting cancelled. I've tried different payment methods, different cards, everything I could think of. Customer support has been unhelpful. I'm deeply disappointed as I've been looking forward to get something nice for my birthday.

If you sign up, they send you a coupon code that actually makes you pay more. But you would be under the impression of paying less. So if you don't use the coupon code, they give you pay less. And that's not all, if you continue to check out as a guest, you would pay even less. TRY IT YOURSELF.

Took over 12 days to get this and it’s still not here! I ordered it on 11/26 it’s 12/111 and still no product! Won’t be ordering from them again.