ColourpopColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Kaitlynne-Rae L.
Customer service was terrible. An item was missed on my order, and instead of shipping the missing item, they gave me a coupon. However, the coupon didn't cover shipping so it ended up costing me more money out of pocket. I won't be purchasing from them again.
Apg
I was very disappointed by the customer service I received. I received a damaged item (it was for a gift) and the replacement was not going to come in time and Colourpop refused to refund my purchase or give me shopping credit. They ignored my request not to send a replacement and sent one anyway and made no further effort to correct the issue. The quality of the other items I ordered was not good for what I paid for it. I continue not to be impressed by Colourpop's eye products and doubt that I will purchase from them in the future, given my experience with the company.
Linda H.
I love the range and price of products. I’ve never had a problem with any order. I live in Australia
Zoe G.
Their Metallica are incredible as are the glitters some of the liner and lip colors just didn’t work on my skin tone and I am so pale. It makes me wonder how they would work on darker skin tones than mine because if I’m too dark there’s a problem.
Fabiola M.
Never received my package during Christmas
Air
The shipment was very delay, it took more than 3 weeks to send the “notice” that I need to do a custom clearance and pick up the package at the airport by myself. I used to purchase from other platform, DHL always processing the custom clearance and deliver at door step. Don’t get me wrong, I am totally fine with the tax.
Angelina M.
The products are always really good quality, shipping takes a lil while but thats no big deal. The prices are also very good.
Dinahsarah
I like the products but took forever to ship. Once it shipped it arrived quickly and in good shape.
