Colorescience products help you achieve a clear, even complexion and protect your skin from the damaging effects of the sun.
Colorescience (colorescience.com) has 36 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Cosmetics & Makeup · SAN DIEGO, California
Excellent
Cosmetics & Makeup · Torrance, California
Excellent
Cosmetics & Makeup · Calabasas, California
Excellent
Cosmetics & Makeup · San Francisco, California
Excellent
36 approved reviews, newest moderated first
Anna G.
Sadly another brand who looks the part but is not. Purchased item in the back Friday sale which was 25% off and a free gift over £60. Free gift was not sent, spoke to customer service who sadly haven’t responded and where not helpful.
Sujit C.
There is a reason all the people review this company so badly and primarily is due to their HORRID CUSTOMER TEAM. They dont love what they do which is to service the honest clients who buys instead they are using it as an option to be rude. This would definitely damage the company and their reputation. I have a horrid experience. Though I love most of their products my experience with their new released MOISTURIZER is horrid. PLZ GUYS IF U R PRONE TO PIMPLES STAY AWAY. You will be in deep issue and their customer service will treat you as though they are SADDIST. I have been buying their products since 2021 and I am currently INSIDER TIER gonna be ELITE member but this is my experience. BE CAREFUL.
Evie L.
Ordered a product over 20 days ago and still haven’t received it. Customer service are slow to respond and haven’t resolved the issue with lazy DHL delivery drivers. Go somewhere else for your mineral sunscreen! Especially if you’ve ordered it for a holiday, it will not arrive in time (if at all). Such a shame as they’re pretty decent products.
matiushu
Only 1 bottle of Sunforgettable Total Protection Face Shield Classic 50 SPF delivered on order #56391 - JUNE 02, 2024 09:37PM The DHL boxed was sealed and not tampered with, so it seems Colorscience themselves did not ship the right quantity. They don't provide a UK phone number or online web chat to contact them. Only able to send a web form and now at their mercy to resolve this. If not resolved, will lodge complaint with the credit card company to claim my money back.
Sunn
Their tinted sunscreens are so orange I felt like trump. Terrible customer service trying anything they can to avoid giving refunds. Don’t buy from them!
Cherie
Still waiting for a refund nearly a year after paying for goods!!! I’ve tried to get in touch via email and instagram etc with no luck! Never sent order, no explanation, no refund and no response to my emails. I’d bought before and had my goods delivered- overpriced but ok products. Purchased this order on 29/11/22!!!! NEVER BUY AGAIN
DJR
Customer service shockingly ignoring my emails. Still waiting for refund of £155.40 plus £4.40 postage on products returned prompt and in perfect condition. I have tracked parcel which you received Mon 26th Jun, 14:23pm - nearly 6 weeks ago!!!
M O.
I had a disappointing experience with this company. I placed an order that was later cancelled without any explanation. I was disappointed to receive no apology or offer of a solution from them. The experience left me feeling frustrated and dissatisfied with their customer service.