Colonial Metals GroupReviews of colonialmetalsgroup.com

I cannot get anyone to get back to me. No one answers the phone or answers email. I don't know if they purchased metals. I don't know what happened to my funds. 2/12/2026. UPDATE; I FOUND MY MEDALS. THEY WERE ACTUALLY DELIVERED TO THE DEPOSITORY IN SEPTEMBER. THE DEPOSITORY AND THE RECORD KEEPER ENTRUST WORKED TOGETHER TO FIND OUT WHAT HAPPENED. I STILL WOULD NOT RECOMMEND COLONIAL METALS.

I knew I shouldn’t have taken down my last review on these scammers. When my wife and I wrote our negative reviews sometime July, the Company’s head himself begged us to take them down and the. he released the money my wife needed for her medical procedure in exchange for us to retract our reviews. He however, kept more than half of my wife’s life long retirement money on investment. Since August we never heard from any one of them again and the gold was never delivered to the investment company. We are not just going to sit down and do nothing from here on! My wife worked long and hard for her retirement fund and I am not going to allow these people in Colonial Metals Group to steal this from us! The fight is not over! We will file a complaint even with the FBI and involve the media. I encourage everyone who have been defrauded like my wife to join us in this fight against these SCAMMERS!

Purchased my metals in July 2025 and have not received all of my metals at the Depository. Drained my 401K to invest in their Gold IRA and received around $4000 worth of my $27,000 order. Have tried many times to contact and no one answers or calls me back. Hoping this review will get me someone who can tell me when the rest of my metals are being delivered.

Colonial Metals Group a once recommended metals dealer but no longer. They are quick and attentive to take your funds and never deliver.Even the finacial management companies of Equity Trust and Entrust will no longer do business with them for non delivery of contracted metals. They are non responsive to calls emails and even legal letter demands leaving their victims to go to arbritration if you can collect even then. So Run! Save yourself while we will be going after their broker license and filing complaints with the Attorney Generals and Federal Trade Commission. Maybe then they will fullfill their purchase agreement contracts and deliver all purchased metals and even promised promos not just for us but others too.

I paid a lot of money for the metal, but it was not deliver. Every attempt to reach out to the support has been met with silence. After many unanswered calls, messages, it left me worried and unsure and this has made me question the company's reliability. CENTURY and 100 keeps the whole process simple, and that's exactly what helps me stay consistent day after day.

We are still waiting for our precious metals from March

My 85 year old father was convinced to cash out his entire IRA a year and a half ago. While he did receive the coins, he lost half his money in commissions. Now we are trying to figure out his RMD and learning the coins he was sold really don’t have a resale market. He was promised a buyback at the purchase price…. Tax savings, blah, blah, blah. We were told by the custodian that Colonial Metals is out of business and so the promised buyback is not possible. Awful company. HUGE scammers. Would like a class action lawsuit!

I attempted to set up a Roth IRA account, via Colonial Metals Group and their chosen Trustee, Equity Trust. I had $50,000 wired to Equity Trust and they claim they sent that to Colonial Metals Group. I have never had any gold purchased. There were no communications after my money was sent. BTW, their prices turned out to be totally misrepresented. But that doesn't matter, because they took my money and the law firm representing them says they have no idea where my money is or if gold was ever purchased. At this point, it looks like they stole $50,000 from me: stone cold theft.